NCFAST P4 Readiness Liaison
NCFAST P4 Readiness Liaison
Posted on :
28-12-2024
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1 Vacancy
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Job Description
NC FAST requires the services of 4 Readiness Liaisons to support change management and readiness for implementation of NC FAST Child Welfare (Project 4) modules.
**Extensive statewide travel up to 70% of the time is required in the performance of the work. Travel may include some evenings and weekend days.**
NOTE: COVID19 restrictions prohibit travel at this time; however when restrictions are lifted this role may be expected to travel as needed to meet the requirements of this position.
**ALL CANDIDATES MUST SUBMIT TWO (2) PROFESSIONAL WRITING EXAMPLES IN ADDITION TO THE RESUME FOR THIS POSITION.**
The NC Department of Health and Human Services seeks contract resources to provide onsite support for county department of social services NC FAST users as they learn the NC FAST Case Management System. This is NOT a desktop support and NOT a help desk support position. This position uses policy subject matter expertise regarding Child Welfare Services programs and the knowledge of NC FAST functionality as well as understanding of how counties provide delivery of services to effectively assist counties with change management. This role will guide new users in correct navigation and entering of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other NC FAST Business Teams and project team members to troubleshoot replicate and report errors and/or unexpected outcomes within the system. The County Readiness Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings conferences and other activities to advocate for and foster effective communication and maintain communication with state and county staff to clarify statutory policy and procedural concerns impacting or related to Child Welfare Services.
** Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Travel expenses are reimbursed using the state s protocol for submitting expenses after travel. Per diem is paid directly to the contractor most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will at the direction of management either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.**
Required/Desired Skills
Skill Required /Desired Amount of Experience Demonstrated working knowledge base of technical requirements program requirements and business needs in county departments of social services Required 3 Years Demonstrated working knowledge of/ability to interpret laws rules and policies with an emphasis on NC child welfare law policy and procedures Required 3 Years Demonstrated working knowledge of relevant information associated with child welfare practice policy law and rules Required 3 Years Ability to collect review and interpret data effectively to ensure stakeholder and agency objectives are met Required 3 Years Significant proficiency in NC FAST navigation application development and capacity for system analysis to support user enrichment and strategic plans Desired 2 Years Ability to think analytically and engage in active problemsolving. Required 3 Years Ability to work systematically and logically to resolve problems identify causes and anticipate both expected and unexpected results Required 3 Years Demonstrated above average written and oral communication skills including correct grammar vocabulary and terminology for effective communication Required 3 Years Ability to plan and organize large volumes of work in an organized detailed and results driven manner both in a team and individually Required 3 Years Demonstrated above average relationship building and retention skills with both internal and external partners Required 3 Years
Questions
No. Question Question1 Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement Question2 Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced outside the country. Do you accept this requirement Question3 Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement Question4 All work must be performed on State premises at the clients discretion. Do you accept this requirement Question5 Extensive statewide travel up to 80% of the time is required in the performance of the work. Travel may include some evenings and weekend days. Do you accept this requirement NOTE: COVID19 restrictions prohibit travel at this time; however when restrictions are lifted this role may be expected to travel as needed to meet the requirements of this position. Question6 LOOKING FOR IMMEDIATE HIRE: Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates available for the duration of the assignment. Do you accept this requirement Question7 Budgeting for this position allows for a rate of XX42.00 per hour. Candidates submitted above this amount may not be considered. Do you accept this requirement Question8 Please list candidates email address HERE that will be used when submitting ERTR. Question9 Travel expenses are reimbursed using the state s protocol for submitting expenses after travel. Per diem is paid directly to the contractor most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will at the direction of management either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel. Do you accept this requirement Question10 Please confirm you have thoroughly validated and attest to the accuracy of the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS009440. Do you confirm 
**Extensive statewide travel up to 70% of the time is required in the performance of the work. Travel may include some evenings and weekend days.**
NOTE: COVID19 restrictions prohibit travel at this time; however when restrictions are lifted this role may be expected to travel as needed to meet the requirements of this position.
**ALL CANDIDATES MUST SUBMIT TWO (2) PROFESSIONAL WRITING EXAMPLES IN ADDITION TO THE RESUME FOR THIS POSITION.**
The NC Department of Health and Human Services seeks contract resources to provide onsite support for county department of social services NC FAST users as they learn the NC FAST Case Management System. This is NOT a desktop support and NOT a help desk support position. This position uses policy subject matter expertise regarding Child Welfare Services programs and the knowledge of NC FAST functionality as well as understanding of how counties provide delivery of services to effectively assist counties with change management. This role will guide new users in correct navigation and entering of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other NC FAST Business Teams and project team members to troubleshoot replicate and report errors and/or unexpected outcomes within the system. The County Readiness Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings conferences and other activities to advocate for and foster effective communication and maintain communication with state and county staff to clarify statutory policy and procedural concerns impacting or related to Child Welfare Services.
** Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Travel expenses are reimbursed using the state s protocol for submitting expenses after travel. Per diem is paid directly to the contractor most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will at the direction of management either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.**
Required/Desired Skills
Questions
Employment Type
Full Time
Key Skills
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