Windows L2
Windows L2
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Job Description
T Technical Skills
Good experience required on HyperV management.
Windows Server 2008 till 2022 installation configuration and end to end support for OS related issues. Dump file analysing.
Patching Good Experience required in Windows patching and HyperV host patching.
Good Knowledge required on DNS DHCP and GPO.
Tools Good experience required on various MS tools like Perfmon procmon and netmon.
Scripting Good to have PowerShell scripting knowledge.
Requirements
Soft Skills
Strong communications skills Excellent spoken and written English communication.
Effective polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone email and chat services as applicable
Demonstrable troubleshooting skills
Crossteam collaboration
Experience with SAP Cloud Platform (SCP) and SAP BTP Knowledge of machine learning and AI concepts Certification in SAP ABAP, HANA, or S/4HANA
Education
BE/ BCA / MCA
Employment Type
Full Time
