Customer Onboarding and Success Manager with Spanish Italian or French
Customer Onboarding and Success Manager with Spanish Italian or French
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Job Description
About the Role:
We are looking for a bilingual Customer Onboarding and Success Manager to join our team. This role is crucial in ensuring our customers have a seamless start and ongoing success with our products. You will be working remotely with an option to avail our flexible office space. If you are fluent in Spanish Italian or French and passionate about building customer relationships we would love to hear from you!
Duties and Responsibilities:
- Build and nurture strong relationships with partners within your assigned territory.
- Oversee accounts to consistently exceed both quarterly and yearly sales targets.
- Analyze data to identify strategic opportunities and implement datadriven approaches to foster sales growth.
- Onboard new highquality suppliers in your designated region.
- Stay uptodate on technical integrations with software partners to provide effective client support.
Requirements:
- Native or fluent Spanish Italian or French(C1 level) with excellent written and spoken communication skills.
- 12 years of experience in account management partner support technical support customer experience customer success or sales.
- Proven track record of consistently surpassing sales goals and targets.
- Experience with online marketplaces or SaaS platforms is a plus.
- Strong ability to manage a pipeline of leads or a book of business effectively.
- Proficiency in CRM software particularly for managing leads and opportunities.
- Excellent communication and presentation abilities.
- Strong analytical skills with the capacity to interpret data and make informed decisions.
- Outstanding time management and prioritization skills.
- Comfortable working in fastpaced dynamic environments at both strategic and tactical levels.
- Ability to meet tight deadlines adapt to shifting priorities and balance shortterm objectives with longterm goals.
Offer:
- Competitive compensation package based on experience skills and performance.
- Be part of a dynamic creative team with a positive collaborative atmosphere.
- Support and resources to help you reach your full career potential.
- Comprehensive healthcare benefits.
- Career growth opportunities and tuition reimbursement.
Join Our Team:
If you are passionate about fostering customer success and want to be part of an innovative and growing company apply now. Your role will be pivotal in enhancing customer satisfaction and loyalty.
Our Dedication to Diversity:
We are proud to be an equal opportunity employer and committed to creating a diverse and inclusive environment. We encourage individuals from all backgrounds to apply.
Employment Type
Full Time
