Collection Executive
Collection Executive
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Job Description
Job Description:
Position: Collection Executive
Product: Group Loan
Location: Gorakhpur
CTC: Up to 3 LPA
Experience: 1–5 years
Job Summary
We are looking for a motivated and resultsdriven Collection Executive to join our team. The ideal candidate will be responsible for managing and recovering group loan payments while maintaining positive relationships with clients. This role requires strong interpersonal skills and a good understanding of loan recovery processes.
Key Responsibilities
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Loan Recovery:
- Ensure timely collection of repayments from group loan borrowers.
- Follow up with overdue clients and provide necessary guidance for repayment.
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Client Relationship Management:
- Build and maintain strong relationships with borrowers to encourage timely payments.
- Address customer queries and provide resolution regarding loan accounts.
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Field Visits:
- Conduct field visits for overdue accounts and recover outstanding payments.
- Ensure compliance with organizational and regulatory guidelines during recovery activities.
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Reporting and Documentation:
- Maintain accurate and uptodate records of collections followups and repayments.
- Provide regular updates and reports to the branch and management teams.
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Coordination:
- Collaborate with internal teams for resolving discrepancies and addressing borrower concerns.
- Assist in identifying and mitigating risks in the loan recovery process.
Key Requirements
- Experience: 1–5 years of experience in loan recovery or a similar role.
- Skills: Strong communication negotiation and problemsolving skills.
- Knowledge: Familiarity with Gorakhpur's local areas is an added advantage.
- Education: Graduate in any discipline; candidates with relevant certifications will be preferred.
- Other Requirements:
- Ability to travel extensively for field visits.
- Basic knowledge of financial products and recovery processes.
Employment Type
Full Time
