Hospitality Supervisor
Hospitality Supervisor
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Job Description
Position : Full Time ( 40 hours contract )
Salary : 29500 plus overtime.
Predominantly Monday Friday role with occasional weekends paid at time and half on Saturdays and double time on Sundays.
Role responsibilities:
- Play an integral role in the successful delivery of events across the site
- To work with the Hospitality team to plan organise and deliver a successful operation of our events
- Ensure all events run as per the schedules laid out
- Act as an allergy champion
- Build positive working relationships & communication methods with key departments
- To brief the Hospitality team on all aspects of the business and to oversee the running of all assigned events
- To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any changes/amendments on the day are communicated on to the relevant people where necessary.
- To lead the waiters and colleagues
- To ensure that all legislative and Government guidelines are adhered to including (but not exclusively) The Food Safety Act Health and Safety at Work Act the COSHH regulations GDPR etc. within the areas of responsibility.
- To monitor on a daily basis the standards achieved in your department to deliver exceptional customer service and levels of attention to detail and report any areas of concerns to the Hospitality Manager.
Qualifications :
- Excellent product knowledge (food/beverage)
- Experience in F&B
- A positive demeanour and attitude to solve problems
- Leads by example by acting professionally at all times
- Excellent communication skills
- Takes the initiative
- Good time management
- Supportive / Team player
- Good presentation skills
- Excellent customer care skills
Additional Information :
Searcys Britains oldest catering and restaurant brand was established in 1847. We are best known for our Champagne Bars Restaurants and stunning Events Venues in iconic destinations such as 116 Pall Mall The Barbican The HAC The Gherkin and St Pancras International.
Our commitment to delivering unparalleled service quality and innovation is reflected in every aspect of our brand. At Searcys we recognise the value of individuality and actively embrace the diversity of our teams as they are the cornerstone of our success.
If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths we would love for you to join our team!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
