Here what you should know:
As an Operations Coordinator you will be the cornerstone of smooth and effective school operations. Your role involves being the first point of contact for families students and community members ensuring a welcoming and organized environment in our main office. You will be responsible for a variety of tasks that contribute to the overall success of the schools operations from managing communications to maintaining student files and supporting daily operational needs.
Heres what youll be doing:
- Front Desk Management: Welcome visitors answer calls and manage the visitor management system.
- Administrative Support: Handle inquiries assist with schoolwide communications and manage office supplies.
- Student Enrollment & Attendance: Support enrollment processes maintain student records and participate in efforts to improve attendance.
- Operations Support: Assist with school events maintain a clean and organized office and contribute to the smooth operation of school systems.
- Technology & Data Management: Maintain office technology assist with Tier 1 technology support and ensure accuracy in information systems.
Metrics of Success:
- Maintain an average annual score of 3.0 or higher on internal walkthrough (Ops EKG)
- Achieve school targets for student attendance and enrollment.
- Ensure 100% visitor signin compliance and secure badge distribution.
- Maintain high family engagement as measured by the TNTP Insight Survey
Qualifications :
Must Haves:
Skills
- Excellent organizational and communication skills (both written and oral)
- High proficiency in Microsoft Office Google Suite and keyboarding
Abilities
- Perform duties with a high degree of professionalism customerservice and positive energy
- Can work with a team on collaborative projects
- Remain calm flexible and solutionsoriented in highstress situations competing priorities and external pressures
- Do whatever it takes to ensure our teachers and students have what they need to be successful
- Build strong relationships with and relate to a diverse population of students
families colleagues and community members - Selfstarter and fast learner that can follow through independently on stated goals with high attention to detail
NicetoHaves
- Previous experience in a customer serviceoriented role
- Previous experience in an educational or nonprofit setting
- Proficiency in Spanish; may be considered a musthave depending on population served
- Bilingual proficiency in other languages represented in population
- Bachelors degree
Additional Information :
Compensation & Benefits
The salary range for this role is $45000$50000. Starting salary will be commensurate with experience.
In addition to a competitive salary KIPP NJ offers a full comprehensive benefits plan including health care retirement a school laptop and transportation benefits for TEAMmates commuting into New Jersey from the New York City area.
Remote Work :
No
Employment Type :
Fulltime