Head of Operations
Head of Operations
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GBP GBP 60000 - 70000
1 Vacancy
Job Description
VoCoVo specialises in innovative communication solutions tailored for businesses particularly within the retail sector. Our flagship products are designed to create a connected store experience facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.
With over 250000 users across more than 10000 locations in 21 countries and recognition as one of the top 100 best smalltomedium size businesses to work for join us on our journey!
This is an on site position requiring 5 days per week at our Shipton under Wychwood office and warehouse (Oxfordshire).
We are looking for a highly skilled and resultsdriven Head of Operations tolead and optimise our warehouse operations. This leadership role will beresponsible for overseeing all warehouse activities including inventorymanagement order fulfilment shipping/receiving and team management.The ideal candidate will have experience in warehouseoperations process optimisation and a strong commitment to safety andefficiency. The Head of Operations will play a crucial role in ensuring thatour logistics and distribution processes are effective costefficient andscalable to meet the growing needs of the business.
Please note to apply for this position you must be based in UKand have the legal right to work in UK.
Requirements for Head of Operations
- Strong leadership and team management skills with the ability to lead crossfunctional teams.
- A strong experiencein Operations management ideally in warehousing operations
- Expertise in largescale warehouse operations inventory management and order fulfilment is highly desirable.
- Strong leadership and team management skills with the ability to lead crossfunctional teams.
- Indepth knowledge of warehouse operations logistics inventory control and supply chain processes.
- Proficiency in WMS Google Docs Excel and data analysis tools.
- Excellent analytical and problemsolving abilities with a focus on datadriven decisionmaking.
- Outstanding communication organisational and interpersonal skills.
- Ability to thrive in a fastpaced environment and adapt to changing priorities.
- Commitment to safety and regulatory compliance.
Responsibilities as Head of Operations
- Leadership and Team Management: Lead and develop the operations team fostering a highperformance culture providing coaching and conducting regular performance reviews.
- Warehouse Operations: Oversee all warehouse activities including receiving storing inventory management order picking packing and shipping ensuring efficiency and customer satisfaction.
- Inventory Management: Manage inventory levels through audits and cycle counts maintain planning tools and ensure stock accuracy across locations.
- Logistics and Distribution: Optimise shipping transportation and distribution processes to meet customer expectations while reducing costs and lead times.
- Safety and Compliance: Enforce warehouse safety standards conduct regular safety audits and ensure adherence to health and safety regulations.
- Performance Monitoring: Track key operational metrics prepare performance reports and identify opportunities for improvement to achieve operational goals.
- Budget and Resource Management: Develop and manage the operations budget optimise the use of space equipment and labour and maintain costeffective operations.
- Continuous Improvement: Identify and implement process improvements stay informed about new technologies and maintain ISO accreditation.
Salary
Salary range: up to 70000
Benefits
25 Days Holiday Bank Holidays (increases with years of service)
Option to Buy or Sell 5 days holiday each year
Sick Pay 8 weeks full pay 4 weeks half pay
Life Assurance (4 times basic pay)
Private Medical Insurance
Employee Assistance Programmes (EAP)
Cycle2Work Scheme
Electric Car Green Salary Sacrifice Scheme
Enhanced Maternity & Paternity Package
Child Care Scheme
Training & Development
Company Organised Events
Pension (Royal London Group) 5% Employer Contribution Matched
Apple MacBook Wireless Magic Mouse and Keyboard Monitor and Headphones
Diversity and Inclusion
At VoCoVo we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued respected and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity innovation and collaboration ensuring all team members can flourish. Join us in shaping the future together.
We are alsocommitted to ensuring an inclusive recruitment process so please let us know if you need any reasonable adjustments at any stage.
Company Values
Embracing VoCoVos VOICE Values is important to us shaping our collaborative and innovative culture.
VALUED
Our Colleagues Customers and Stakeholders are valued; treated with respect empathy
and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVos happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level every interaction with us is frictionless and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape
If you feel this could be the right fit apply now!
Employment Type
Full Time
