Customer Relation Executive - Insurance
Customer Relation Executive - Insurance
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Tasks
- Provide prompt accurate and friendly customer service. This will include providing the most costeffective comprehensive Insurance coverage to clients.
- Prospect for new business through various channels and follow up warm leads. Shall involve responding to inquiries regarding coverage policy changes insurance availability etc.
- Use a customerfocused needsbased review process to educate customers about insurance coverage/options.
- Hold internal and client facing status meetings and updates that report on performance issues and continuous improvement.
- Create and maintain comprehensive project and client documentation.
- Plan and facilitate clientplanning sessions to ensure all contractual obligations are met and performance of clients portfolio is on par with expectations.
- Build strong working relationships with clients stakeholders and team members through effective communication throughout the client life cycle.
Requirements
- Provide prompt accurate and friendly customer service. This will include providing the most costeffective comprehensive Insurance coverage to clients.
- Prospect for new business through various channels and follow up warm leads. Shall involve responding to inquiries regarding coverage policy changes insurance availability etc.
- Use a customerfocused needsbased review process to educate customers about insurance coverage/options.
- Hold internal and client facing status meetings and updates that report on performance issues and continuous improvement.
- Create and maintain comprehensive project and client documentation.
- Plan and facilitate clientplanning sessions to ensure all contractual obligations are met and performance of clients portfolio is on par with expectations.
- Build strong working relationships with clients stakeholders and team members through effective communication throughout the client life cycle.
Employment Type
Full Time
