Apple Packaging and Device Management Specialist

Job description

Job Description: We are seeking an experienced Apple Device Management Specialist to join our team and help us manage and support our Apple device ecosystem. The ideal candidate will be responsible for packaging deploying and maintaining applications using Intune and JAMf. This role requires a deep understanding of application lifecycle management software distribution and patch management. Key Responsibilities: Packaging: Configure and manage JAMF Pro to enforce policies deploy software and create and deploy configuration profiles scripts and packages. Package applications for deployment via Jamf ensuring seamless integration and functionality. Ensure compliance with company policies security standards and change control Knowledge of scripting languages (e.g. AppleScript Python Bash SH etc..) JAMF Pro Device Management: Deploy configure and manage Apple Mac devices. Enroll devices into the Mobile Device Management (MDM) solution. Update and patch operating systems and applications. Monitor device inventory and usage to ensure optimal performance. Troubleshooting: Diagnose and resolve technical issues related to Apple Mac hardware and software. Provide remote and onsite support as needed. Utilize excellent troubleshooting and problemsolving skills to address user issues promptly. Qualifications: 5 years of experience in Apple device management MacOS and iOS in a medium to large size organization. 5 years of experience with JAMF tools for MDM. Expertise with MacOS and iOS operating systems. Extensive experience in packaging applications for deployment via Jamf. Apple Certified Support Professional (ACSP) certification. Experience with AppleCare support services. Knowledge of scripting languages (e.g. AppleScript Python). Strong understanding of network protocols and security concepts. Experience with ServiceNow ticketing system. Knowledge of remote access tools (VPN LMI). Azure and Intune experience is a plus. Skills: Excellent communication skills both verbal and written. Exceptional customer service skills especially when dealing with executivelevel users. Ability to work independently with little supervision. Strong team player who leads by example believes in collaboration and works hard to communicate with team members.

Qualifications :

Qualifications

• 5 years of experience in Apple device management MacOS and iOS in a medium to large size organization.
• 5 years of experience with JAMF tools for MDM.
• Expertise with MacOS and iOS operating systems.
• Extensive experience in packaging applications for deployment via Jamf.
• Knowledge of scripting languages (e.g. AppleScript Python).
• Strong understanding of network protocols and security concepts.

Additional Information :

Our uniqueness is that we truly celebrate yours. Experians culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians strong people first approach is award winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

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Remote Work :

No

Employment Type :

Fulltime