Part-time 25h week Front Backoffice Agent - German Speaker
Part-time 25h week Front Backoffice Agent - German Speaker
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Job Description
You are the first point of contact for customers and responsible for handling incoming inquiries.
Answering a wide range of general and specific service and technical questions is part of your duties as well as advising customers on the existing product portfolio. This includes for example providing information on technical recalls available wheel/tire combinations and vehicle model availability.
You identify customer inquiries and forward them to the relevant specialist team in customer service. By correctly assigning the inquiry and forwarding it to the right department you ensure that customers receive a technically correct answer in a timely manner.
Qualifications :
German Language (C1 level) Mandatory;
English (at least B1 level written communication);
Strong communication skills commitment and customer and solutionsoriented;
Flexible to work two saturdays a month
Additional Information :
What we offer you:
Challenges in an international environment career opportunities in one of the best companies in the world flexible hours medical services discounts for employees sports and health related activities canteen good access to public transports space for creativity.
Success stories dont just happen. They are made...
Make it happen! We are looking forward to your application!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
