Customer Service Agent Automotive Polish Polski

Are you passionate about technology and cars If so Bosch Service Solutions is the place for you. Here you will have the opportunity to work for a leading global motor company assisting customers who drive automobiles motorbikes or use power equipment.

You will provide assistance with questions on the product portfolio import/export procedures firstlevel technical support complaints and support with the use of the IoT technologies these vehicles are equipped with including apps.In this role you will utilize your language skills in Polish to provide outstanding customer service and support.

Key Languages

C2 or full professional level of Polish/Polski

Fluency in English is required training is English.

Main Responsibilities

Manage incoming contacts such as phone calls emails and letters from customers: This involves promptly and professionally handling all incoming communication from customers ensuring that their inquiries and concerns are addressed in a timely manner. This is done in Polish and English languages.

Provide information about products resolve client queries and explain company policies: As a customer service representative you will be responsible for providing accurate and detailed information about the companys products addressing any questions or concerns that customers may have and explaining company policies in a clear and helpful manner.

Serve as a brand ambassador and provide outstanding service to clients: As a customer service representative you will be the face of the company representing its values and commitment to exceptional service. You will strive to provide an outstanding customer experience building rapport with clients and ensuring that their needs are met with professionalism and care.

You bring the passion and well give you the training. This role includes a companypaid training of 23 weeks so you can become an expert in vehicles customer support and internal procedures.

If you are ready to embark on a new adventure with Bosch Service Solutions and have the language skills and customer service experience we encourage you to apply and join our dynamic and inclusive team.

Qualifications :

Previous customer service experience is desirable but not essential
Strong problemsolving skills and ability to handle customer queries with empathy
Positive attitude and willingness to learn
People Person you enjoy working in a collaborative team environment
Tech savvy and analytical
C2 level in polish Fluency in English.

Additional Information :

Impress us with your competence personality and commitment and youll be able to set out on a new career path. It is your expertise commitment and experience which makes our services Invented for life and sparks enthusiasm in our customers.

Discover new directions and apply now

Remote Work :

No

Employment Type :

Fulltime