Lead Senior Project Manager
Lead Senior Project Manager
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Job Description
As a Lead Senior Project Manager you will work with a Project Management team of seasoned associates in a creative services engagement. You will also manage special projects including the collection of assets and information from inception to completion and must be proactive quick thinking a problem solver and ultraorganized ensuring account satisfaction and service excellence. The Senior Project Manager will oversee the daytoday execution and optimization of Creative Services projects managing staff performance assessing marketing needs determining goals and coordinating projects. The Senior Project Manager works closely with organizational leadership designers copywriters traffic managers and production staff to ensure all deadlines are met on time.
- Lead daytoday management and optimization of account/project staff
- Plan coordinate and direct creative teams to ensure the briefs are executed accurately and effectively
- Proactively engage and partner with team within the site/creative platform to ensure best practices are being followed
- Regularly review process to identify risk inefficiencies and gaps
- Establish and promote excellent customer relations through effective and proactive communications to update clients and other stakeholders on project status.
- Enter and track a high volume of data related work components and updates to client and/or RRD project tracking system
- Demonstrate understanding in each area of Creative Services including design and print production.
- Attend relevant client meetings production and project management status calls bringing in appropriate resources from Creative Services as needed.
- Maintain contact with clients and production to set project milestones create project estimates tracks schedules advise of job progress scheduling concerns and any requests for additional information or materials when required.
- Provide proactive updates to client and other stakeholders on project status.
- Perform invoicing forecasting on a preset deadline and monitor clients budgets for accuracy and timeliness.
- Track and report on quality metrics strategize with the client and deliver services which will attract and retain customer loyalty.
- Set project milestones create project estimates and tracks schedules.
- Ensure all deliverable deadlines are met for all individuals and parts involved in the process.
- Monitor clients budgets for accuracy and timeliness.
- Track and report on quality metrics strategize with the customer and deliver services which will attract and retain customers.
- Proactively sell and manage client expectations.
- Responsible for early detection of issues; provide point of view on best practices and solutions across functions.
- Perform other related duties and participate in special projects as assigned.
Qualifications :
- Bachelors degree in a related field
7 years of experience in marketing and/or advertising project management or comparable experience with progressively expanding responsibilities
. 5 years of experience managing a staff of ten or more.
Skills and Certifications
- Background in the creative industry preferred and/or background in advertising/design agencies
- Wellrounded knowledge of print production brand development strategic planning and the design industry.
- Must be proactive collaborative driven and seek excellence in execution of tasks.
- Complete understanding of the Big Picture which allows the individual to make good sound business decisions.
- Strong project management skills organizational skills and timemanagement skills.
- Proven track record with strong and effective customer relationships and solution delivery.
- Superior writing communication and presentation skills with the ability to listen for understanding.
- Selfmotivated independent creative energetic assertive approach.
- Ability to manage multiple projects in a dynamic environment.
- Excellent interpersonal skills; experience and ability to work with crossfunctional teams internally and clientside.
- Ability to anticipate needs on behalf of the customer not only to serve the customer but increase volume and profitability.
- Knowledge of administrative software including Microsoft Access; basic working knowledge of design or development skills/software (Adobe Creative Suite including In Design and Photoshop etc.)
- Ability to problem solve analyze potential solutions and use good sound judgment to make decisions. Strong attention to detail is required.
- Ability to create and work with crossfunctional and/or distributed virtual teams.
- Strong commitment to ensuring quality and exceeding customer satisfaction expectations.
- Must have the ability to work independently.
- Demonstrated excellence in interpersonal skills especially in situations involving consensus and team building with strong problem solving skills.
- Additional job requirements may be listed on the staffing requisition.
Additional Information :
The national pay range for this role is $74600 $132500/year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon but not limited to: education skills experience proficiency performance shift and location. In addition to base salary depending on the role the total compensation package may also include participation in a bonus commission or incentive program. RRD offers benefits including medical dental and vision coverage paid time off disability insurance 401(k) with match life insurance and other voluntary supplemental insurance coverages plus tuition assistance maternity leave adoption assistance and employer/partner discounts.
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RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
