Main Duties:
Administration: To discharge the duties effectively and efficiently.
Customer Service: Responsible for efficient liasoning with internal customers like other operational department and assist in resolving customer queries in close coordination with Receivables and F & B Controller.
Financial: Is responsible for audit of daily revenue of the hotel to ensure accuracy and recognition of the same in General ledger in line with PMS/POS systems.
Operational : To be responsible for checking the accuracy and accounting of daily income of the hotel.
- To review that all rebates and allowances are properly authorized and to report on all deviations from prevailing policies and procedures.
- To conduct surprise audits for various operational areas.
- Daily Reconciliation of Revenue and Taxes.
- Daily conduct detailed folio Audits.
- Preparation of Daily Revenue and Statistics summary Report for Morning briefing circulation.
- Check Rate Variance Reports.
- Review Daily Cashier Recap.
- Review Complimentary stay report and ensure necessary approvals are there.
- Responsible to all revenue and receipts related General Ledger A/c are reconciled.
- Responsible for maintaining Guest Ledger and Sub Ledger Reconciliations.
- Ensure all PM accounts are monitored and cleared in coordination with A/cs Receivable and Operations team.
- Ensuring revenue is recognized for lost Interface on timely basis.
- Conduct Checks audit.
- Conduct discount audit and prepare daily discount report for Financial Controller.
- Responsible for checking Loyalty program points in line with policy.
- Responsible for maintaining gift vouchers Membership cards and all complimentary vouchers records.
- Conduct audit of various reports to like No Show Late Check Out and various other reports in line with Hotel Policies and Procedures to ensure recognition of revenue.
Personnel:
- Ensure a harmonious environment and close coordination with all operating and support functions.
Occupational Health & Safety
Employee Responsibility
All employees to safeguard their health and safety and of others as well in the workplace.
Replacement and Temporary Mission:
Be ready and responsible for any job which may be assigned by the Management.
Remote Work :
No
Employment Type :
Fulltime