Service Desk Associate- only person with disability
Service Desk Associate- only person with disability
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Job Description
Open Requirements for PERSON WITH DISABILITY
Role Service Desk Associate
Location Noida
Experience 1 to 2 years exp in tech support
Skills Trouble shooting LAN WAN
Disability Type Locomotor Disability Low vision up to 50% Thalassemia Hemophilia
Role Responsibilities
Manages customer interactions & records reported issues in the ITSM
Identifies issues apply fixes and investigate root causes using internal instructions.
Provides technical guidance in activities associated with identifying prioritizing and resolving problems by telephone and email
Screens refers and diagnoses internal inquiries and work requests relating to PC maintenance
Participates in a supportive role by acting as a liaison between customers and departments within the organization to ensure that all online system problems are resolved in an accurate and timely manner
Qualifications :
B.tech MCA & BCA
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
