People Apprentice

Do you have a genuine passion for delivering a great People experience Are you always looking for opportunities to develop yourself and eager to kickstart your career in HR

Were looking for a proactive resilient and customer focused People Apprentice to join our friendly and supportive People Operations team.

This role will give you a brilliant foundation for an exciting career in HR. As our apprentice youll learn the ins and outs of HR from your experienced colleagues who love sharing their knowledge. As the first point of contact for all our peoples HR needs youll turn questions into solutions through problem solving and research. Along the way youll grow the skills you have as well as some valuable new ones eventually taking ownership of your own projects.

Our Virgin Family

Join the Virgin Group a diverse collective driving change enhancing customer experience and having a blast. Were daring disrupting industries from finance to space united as part of the Virgin Family.

Our People Team supports Virgin Management and Virgin Red.

Virgin Management the heart of Virgin nurtures the brand globally. Our diverse 180strong team in London and New York supports every facet of the Virgin empire including Virgin Unite our entrepreneurial foundation and Virgin StartUp empowering UK entrepreneurs. Working in synergy with various Virgin entities globally our interests are as diverse as travel health music media finance and space. Our unique work culture and purpose unite us. Virgin Red rewards customers who live the Virgin lifestyle. Earn Virgin Points across our vast partner network unlocking everyday rewards and exclusive experiences. As the Virgin network hub we foster deeper customer understanding opening doors for partners. Bold distinctive customercentric thats Virgin Red.

Tell me more

A great experience for our people 

• Be the face of our team answering the questions that we receive in a friendly accurate and timely way.  
• Ownership of processes across our people lifecycle from onboarding to offboarding and everything inbetween such as changes in peoples circumstances parental leave etc. 
• Administration of our recognition programmes. 

Making things happen 

• Ensure that our inbox is well organised and that emails that havent been actioned are resolved.  
• Answer questions in a friendly accurate and timely manner and empower our people to find answers where these are already available.  
• Flag the right member of our team to help with specialist queries and things that are a bit trickier/ sensitive.  
• Complete compliance activities and reporting accurately and on time.  
• Updating our key systems and trackers uploading new users and removing leavers in a timely way. 
• Purchase Order (PO) administration. 

Making things (even) better 

• Ensure that our People Team guidance is clear effective and up to date.  
• Make recommendations on how the experience we give our customers and how we run things behind the scenes can be better for example looking at ways to increase our use of Bob (our people system). 
• Lead on projects to streamline our administration for example consolidating our existing SharePoint.  

What youll need

• A natural learner who gets excited about trying new things youre not afraid to step out of your comfort zone knowing our supportive team has your back every step of the way.
• Passionate about building a career in HR with genuine curiousity about all aspects of People Operations and has already taken steps to understand what working in HR involves.
• A problem solver who can think critically when things change taking initiative to find answers through research thoughtful questions and bringing the right people together. Youre comfortable navigating uncertainty and finding creative solutions.
• A flexible team player whos eager to get stuck in and contribute to our collective success you understand that by supporting each other we all reach our full potential.
• A skilled communicator who can adapt their style for different audiences and situations. You have the ability to take complex information and make it clear and accessible for everyone.
• You recognise that being part of HR means being a trusted partner to our people. Confidentiality and an understanding of the importance of trust when handling sensitive information.
• A detailoriented organiser who can juggle multiple priorities while maintaining quality and delivering on time you bring that special touch of magic to everything you do.
• An enthusiastic supporter of our brand.
• While not essential experience in fastpaced environments customer service or HR is helpful.
• While not essential comfort with numbers and MS Office tools is helpful (dont worry we have plenty of Excel experts to help!).

The extra details

Interested in this role Were ditching the dusty old CV for something way cooler. The first stop on your journey with us will be creating your Vizzy profile. After you register your interest well slide into your inbox with your exclusive Vizzy link your golden ticket to showcasing why youre our People Apprentice superstar.

Apprenticeship: Level 3 HR Apprenticeship Accelerate your career progression by learning the theory behind core areas of HR while gaining formal qualification via the CIPD Level 3 Apprenticeship. On this Level 3 HR Apprenticeship youll learn how HR supports an organisation and its culture while developing a deep understanding of how your role supports colleagues and business goals.

Role type: Permanent

Location: London hub & your home space

Working hours: Full time (inclusive of learning time) We embrace flexible working. Let us know what hours empower you to be at your best both professionally and personally well try to find a perfect match for you and us.

Benefits: Buckle up for an adventure with Virgin! Our benefits package isnt just a list its your ticket to an extraordinary career and life. Imagine unlimited leave for your globetrotting dreams a Screw it lets do it pot to enjoy being you and a learning budget to fuel your curiosity. Weve got your back with topnotch health care family support that goes the extra mile and a pension plan to keep your future bright. From electric vehicles to flexible volunteering were not just offering a job were inviting you to join a community that celebrates your whole self.

Closing date: 06 January 2025

Some of the attributes that define a Virgin person just cant be quantified in words. We pride ourselves on welcoming people from all walks of life with all sorts of skill sets. Most recently we successfully campaigned to add Dyslexic Thinking as a skill on LinkedIn. Any uniqueness is a strength and will be considered an asset to our workforce. If there is something you would like us to consider to tailor the hiring process to the way you work best please dont hesitate to let us know. 

Ready to turn your career into the ultimate adventure Virgins got the map the compass and the crew. Your great adventure awaits!