drjobs Due Diligence Agent

Due Diligence Agent

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1 Vacancy
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Job Location drjobs

São Paulo - Brazil

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

A Due Diligence Agent is responsible for performing timely customer due diligence to complete the KYC process. The Agent will be engaged in research and analysis. They will use information supplied by external businesses and consumer customers information already within the organization external vendor tools and their overall experience to effect due diligence controls on customers and counterparties of various characteristics.

Duties and responsibilities:

  • Performs Due Diligence on existing new and/or potential customers based on risk mitigation controls and certain trigger events.
  • Exercise discretion in setting priorities identifying customer records that require further review and taking action to obtain and followup on the information and/or documentation requested.
  • Ensure that information and documentation provided by customers from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification
  • Perform searches utilizing Internet sources and/or thirdparty vendors to obtain information on prospects and new/existing customers.
  • Communicate with customers when required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies. 
  • Provides guidance and responses to daily inquiries from peers frontline and management regarding due diligence matters and case analysis when appropriate.
  • Maintain basic understanding of AML/CFT Regulations and how these impact the business as well as Wise products and Services.
  • When warranted be capable of drafting SAR narratives to report activity deemed unusual.
  • Assess Risk level of referred profiles that may or may not meet the Risk criteria expected from escalations.
  • Have a deep understanding of different business models customer types country risks and regulatory requirements across multiple geographies.
  • Support Wise in internal and external audits and regulatory due diligence process related queries reviews.

Qualifications :

  • You have strong verbal & written English and Portuguese skills  youll be supporting English and Portuguese speaking customers but the working language at Wise is English
  • Work autonomously within a limited variety of welldefined procedures and practices (not necessarily standardized).
  • Handles more complex activities with moderate variation. Deals with less straightforward questions coordinate with as many sources of information necessary within and outside the business to support solutions.
  • Capable of identifying gaps in policies and processes and providing detailed feedback including examples when possible through the established communication channels.
  • Excellent interpersonal and communication skills Strong organizational skills attention to detail analytical abilities and ability to adhere to strict deadlines in a fast paced and high pressure environment.
  • Punctual independent proactive and willing to get things done;
  • Ability to work in a diverse work environment which requires collaboration partnership and transparency.

Expectations by the end of probation time:

  • Independent with daily tasks. 
  • Meet efficiency quality and occupancy expectations set for all team members.
  • Knowledgeable about markets served within the team and operational processes.
  • Is able to detect problems problematic areas and solve or escalate them as needed.
  • Thorough understanding of applicable regulations and Wise compliance framework (e.g. acceptable use policy regional CDD EDD guidelines and AML policy and TW risk policies).
  • Able to evaluate and reason customer risk level and applicable mitigation methods on onboarding a customer. 
  • Propose align and document daily processes for use cases.


Additional Information :

  • Please apply by submitting your resume in English. Applications in Portuguese will not be considered. 
  • This is a hybrid position located in Sao Paulo and not fully remote. You must be able to commute to the office or open to relocation
  • You must already be legally authorized to work in So Paulo Brazil

Benefits: 

  •  Salary for this role is 6325 BRL per month plus benefits and RSUs.
  •  RSUs in a rapidly growing company
  •  Flexible working model During the first six months youll be in office most days of the week to become fully immersed in Wises culture and ways of working. After the initial period youll be in office at least 3 days per week. 
  •  An annual selfdevelopment budget
  •  Health and dental allowance for you and your dependents
  •  Companypaid: Life Insurance and an EAP program
  •  Paid time off: 30 days vacation 3 Me days 1 volunteer day annually
  •  A paid 6week sabbatical leave after four years
  •  18weeks of paid parental leave after a year with us and child care assistance
  • Transportation vouchers
  • Meal (708 BRL per month) and food (1166 BRL per month) vouchers
  •  TotalPass access to 3500 gyms and studios throughout Brazil
  • Click here to learn more about the benefits that we offer at Wise

#LICM1

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

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