People Technology Functional Specialist
People Technology Functional Specialist
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Job Description
Were looking for a talented People Tools Specialist based in Austin to join our growing People Technology Team. This role will be instrumental in helping us to manage and optimise our People Tools tech stack. This dynamic and varied role manages the performance and maintenance of our People systems whilst driving efficiencies around processes and solutions. We are looking for a systems specialist who is passionate about technology and data providing great service and is able to think holistically across the People functions.
Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hardearned money with the worlds first platform to offer true multicurrency banking. Were 5500 Wisers strong with over 70 nationalities working in 25 locations around the globe! This is a unique opportunity to join Europes most valuable fintech company at a pivotal time in evolving our global People technology automation and data capability. Keeping a customerfirst mindset youll be working closely with your People Technology Lead in building designing delivering and maintaining all People Systems across Wise.
Your mission:
- Partner with stakeholders in the area of POD and/or Rewards to implement solutions and maintain/support existing processes.
- Manage support queries from stakeholders via our ticketing system Jira.
- Support junior members of the team in solving tickets & queries.
- Partner with stakeholders to identify development areas and provide technical solutions utilising People systems and technology.
- Provide support for HR System upgrades and enhancements to include prioritisation functional design documentation testing training implementation and support model design.
- Consult with functional leaders and SMEs in the People team to design develop and implement technology solutions that increase operational efficiency maintain compliance and positively impact customer experience for People candidates employees managers and business leaders.
- Review business processes to ensure system features are being fully utilised and identify tool features that may improve efficiency.
- Building basic and advanced custom reports and extracting data requests.
- Help advise and train the People team on using People tools best practice.
- Provide an excellent customer experience by troubleshooting complex problems and investigating and resolving errors quickly and efficiently.
- Collect document and maintain security requirements and policies for userlevel access to People applications.
A bit about you:
- 5 years of experience with People systems 3 years of handson implementation experience with Workday HCM talent & performance being a must and compensation being a nice to have.
- Ability to effectively communicate with different functional stakeholders (both technical and non) at all levels of a global organisation.
- Certifications: Workday HCM one other certification/area of expertise is required in area of Talent & Performance
- Youve got a strong background and experience in HRIS (Workday) configuration administration and core HCM.
- Experience of other People tools is plus e.g. (but not limited to) Peakon Absorb Learning Smart Recruiters Cronofy Visier Ravio Confluence Jira Monday.com
- Youve played a role in a system implementation end to end.
- Youre analytically minded a data and spreadsheets whiz who loves to solve problems and has the ability to use data to inform decisions.
- You can thrive in a fastpaced and constantly evolving environment able to flex your approach as needed and manage a busy varied workload.
- Youre an exceptional communicator and great at building relationships across teams.
- Comfortable processing large critical data sets with a high level of accuracy.
- Project management capability and personal organisation skills in particular delivering against projected timelines.
- Excellent communicator both written and verbal with the ability to translate technical information to simple language and influence stakeholders at all levels of the business.
- Focus on security and confidentiality.
- Can spot opportunities curious about data insights and proactively seeking insight and answers.
- Use critical thinking to create innovative solutions.
- Ability to thrive in a fastpaced diverse and creative environment.
- Proficiency in Excel and PowerPoint is required.
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Every Wiser should feel that they can be themselves at work.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to share their contributions towards mission zero and able to progress in their careers.
Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customers needs and make sure we leave noone behind on our journey to missionzero.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
