Guest Service Representative Thai-EnglishMandarin speaker
Guest Service Representative Thai-EnglishMandarin speaker
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Job Description
Key Responsibilities
Be the face of the company in the marketplace at your designated work locations
Know the package and rewards you are promoting to the public in appreciation of attending a sales presentation.
Know the Sales Preview Centre locations and assist the customer with maps and directions on how to get to their selected Preview Centre.
Complete necessary paperwork for tour bookings generated during your designated shift
Call your booked guests the night prior to their preview date to confirm their attendance if required.
Ensure sufficient collateral is in good condition and working order
Ensure your work location is neat and tidy
Attend scheduled team meetings.
Phone Marketing Administration with tour bookings generated during your designated shift.
#LIPS2
Qualifications :
Performance reviews will be conducted on a regular basis and may require coaching programs to enhance skills and overall productivity. This position will be measured against the following criteria:
Achievement of tour volume requirements
Level of spoken English and other targeted languages as required
Demonstrating confidence and personality to repeatedly open new conversations with potential customers from all over the world
Self motivation and focus on meeting targets
Ability to work well in a 5 star environment ensuring that AVC operational standards are met in relationship to Team Values and Goals
Displaying personal motivation and effort to assist in the smooth operations and profitable performance of all promotional events.
Demonstrating willingness to seek new knowledge
:
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
