Employee Relations Advisor

The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200000 vehicles per day and its a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels so it requires high levels of performance constant improvement and repairs to keep it operating smoothly.

Weve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen operate and maintain the M25 under a 30year contract and we are looking for an Employee Relations Advisor to provide expert HR Advise and work closely with managers on a wide range of ER issues.

With direction and guidance from the Senior Employee Relations Advisor you will be responsible for a portfolio of ER casework coaching managers to provide legally sound advice in sickness absence management disciplinary grievances performance management and capability processes. 

You will serve as a key resource for both employees and management focusing on improving employee satisfaction and retention and supporting strategic HR initiatives.

Key responsibilities:

Employee Relations Management:

• Act as a key point of contact for employee relations issues across the business.
• Provide guidance and support to managers and employees on conflict resolution and disciplinary matters.

Policy and Legal Compliance:

• Ensure that all employee relations activities comply with current employment laws and internal policies.
• Keep abreast of changes in employment legislation and advise the HR team and the wider business on necessary updates.

Complaint and Grievance Handling:

• Manage and resolve employee complaints and grievances in line with policy and procedural timelines.
• Support the business to conduct thorough investigations and document findings and recommendations in reports ensuring they are accurate and at a high standard

Performance and Behaviour Management:

• Assist in managing performance issues and provide guidance to managers on setting objectives and implementing performance improvement plans.
• Provide coaching to managers on handling poor performance and misconduct.

Organisational Development:

• Support the development and implementation of projects to improve employee engagement and retention across the business.
• Contribute to the design and delivery of employee relations training programmes to develop the capability of management so they are better equipped to manage employee relations issues effectively.

Employee Communication:

• Promote clear and effective communication between employees and management.
• Facilitate mediatory discussions to resolve disputes where appropriate and ensure all parties are heard.

Data Management and Reporting:

• Maintain accurate and uptodate records related to employee relations cases.
• To produce ER reports and analyse data to identify trends and recommend proactive measures to the business.

Continuous Improvement:

• To look for improvements in processes and how we support the business and to proactively make recommendations and suggestions where appropriate.
• Provide Senior ER Advisor/Head of HR with regular updates on newly emerging HR issues affecting the business.

Qualifications :

Educational Background:

• Bachelors degree in Human Resources Industrial Relations Psychology or a related field.
• CIPD qualification or equivalent is desirable.

Experience:

• Proven experience in an employee relations or HR advisory role.
• Indepth knowledge of UK employment law and employee relations best practices.

Skills:

• Excellent interpersonal and communication skills.
• Experience of building effective relationships with managers and stakeholders
• Strong influencing skills.
• Strong problemsolving and conflict resolution abilities.
• High level of discretion and integrity in handling sensitive information.
• Proficient in HR software and Microsoft Office Suite.

Personal Attributes:

• Empathetic and approachable with a high level of emotional intelligence.
• Methodical and organised and able to effectively prioritise workload.
• Ability to work independently and as part of a team.
• Resilient calm and able to handle highpressure situations effectively

Additional Information :

You must have the right to work in the UK we are unable to provide sponsorship for this role.

Equality Diversity & Inclusion

We are an Equal Opportunities Employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds regardless of age disability gender gender identity gender expression race religion or belief sexual orientation socioeconomic background and any other protected characteristic. If you decide to apply for an opportunity with us your application will be assessed based purely on your experience the essential and desirable criteria and your suitability for the role. We value each and every ones contribution as this builds our culture and means that if you work with us you will be included listened to and respected.

Remote Work :

No

Employment Type :

Fulltime