Team Lead interconnect and monitoring

In this role you will lead two teams VoIP Interconnect and VoIP Monitoring and contribute to the reliability of our voice services (a total of 18 FTE). You ensure that the teams not only carry out operational tasks but also achieve strategic goals such as further automating monitoring (autonomous operations) and migrating the platform to a virtual network solution.

• Translate company strategy into annual plans and longterm roadmaps for your teams.
• Budget responsibility for the teams.
• Lead the team to ensure high quality in our network and monitoring services. You will be available as a point of contact for your team during major escalations.
• Take the lead in innovations including virtualization and automation.
• Coordinate with internal stakeholders and external vendors.
• Maintain oversight and report on progress and performance.

Qualifications :

You have the ability to translate vision into concrete plans and guide teams through them. As a leader you know how to inspire teams and achieve results while always keeping an eye on quality and innovation. You can effectively determine where priorities should lie and clearly involve various stakeholders. Naturally you feel at home in an agile work environment. To do this successfully you at least have:

• A universitylevel working and thinking ability with extensive telecom experience.
• Knowledge of network technologies in complex organizations ideally with expertise in VoIP/telephony technology based on the SIP protocol.
• Experience in optimizing work processes in operational environments (DevOps) ideally using LEAN/SixSigma.
• Experience in coaching agile teams towards higher maturity and continuous improvement.
• Excellent analytical and communication skills both in Dutch and English.

Didnt tick all the boxes We warmly invite you to apply nonetheless.

Due to the upcoming holiday period the processing of your application may take longer than usual.

Additional Information :

Of course we as an employer have a lot to offer you as well. Heres what you can expect:

• A gross monthly salary ranging from 5742 to 8865 based on your work experience for a 40hour workweek.
• A fixed 13th month part of which is paid monthly and part in January of the following year. Or you can use it for a FLEX & BOOST goal of your choice! Click here to learn more.
• An annual individual and collective increase according to our CAO.
• 1500 per year in personal development budget which you can use at your discretion for training coaching and courses.
• Flexible days off: colleagues can decide (in consultation with their manager) how they want to manage their leave.
• A good worklife balance (e.g. 2 days in the office 3 days at home transition leave holiday swap to a day of your religious or cultural preference).
• A home office setup to optimize your remote workspace complete with a mobile phone & laptop.
• 50% discount on our products and services allowing you to benefit from affordable internet calling and streaming.
• Generous travel reimbursement: full coverage for public transport costs or 0.23 per kilometer if you travel by car. Prefer cycling You can benefit from our bicycle reimbursement of 0.40 per kilometer.
• The option to purchase a lease bicycle with KPN contributing monthly (for permanent contracts): from city bikes to ebikes racing bikes to speed pedelecs; you choose what you ride.
• Excellent pension conditions: a total contribution of 23% of your pensionable salary with KPN contributing 16% and you 7%.

Our belief in technology is strong. It becomes even more powerful with human interaction so we look forward to meeting you!

Want to know more Contact our recruiter Babs Bloemsaat ator

At KPN we have recruitment talent that collaborates smartly to win. Therefore acquisition in response to this vacancy is not appreciated.

Remote Work :

No

Employment Type :

Fulltime