NCDIT - NetworkTelecom Specialist NG911 Administrative Specialist Jobs in Expert Technology Services in Raleigh, NC - USA

NCDIT - NetworkTelecom Specialist NG911 Administrative Specialist

Expert Technology Services

Posted on : 23-11-2024

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1 Vacancy

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Job Location

Raleigh, NC - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 23-11-2024

Job Description

The NC911 NMAC Network Monitoring and Assistance Operations Center (NMAC) monitors the AT&T Esinet (Emergency Services Internet Network).

***Candidate will be working onsite for the duration of the engagement.
***The max rate for this position is $53.64/hour.

The NC911 NMAC Network Monitoring and Assistance Operations Center (NMAC) monitors the AT&T Esinet (Emergency Services Internet Network). This position assists the Tier I/II network technicians who monitor the hosted networks. Will provide incident response on the system(s) ticket narration document management and will communicate with internal and external customers site technicians and customers alike. Will provide support to assist with tracking problems through to resolution. This position additionally supports NMAC leadership as well as 911 fee documentation.

Skills Required:
1. Bachelor s degree or 3 to 5 years in Information Technology Computer Science Business Administration or a combination of education and experience.
2. Understanding of technologies operating systems networking.
3. Knowledge and experience with Microsoft Excel
4. Selfmotivated enthusiastic and able to handle multiple support cases
5. Strong writing skills to maintain organized documentation
6. Customeroriented and capable of providing high levels of client satisfaction
7. Collaborate and work well with others and supporting a team
8. Experience with VOIP technologies is a plus
9. Experience in a public governance sector is a plus.
10. Strong skills in time and calendar management for team and leadership
11. Knowledge of network cabling network classification and network topology

Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceBachelor s degree or 3 to 5 years in Information Technology Computer Science Business Administration or a combination of education and experienceRequired3YearsUnderstanding of technologies operating systems networkingRequired3YearsKnowledge and experience with Microsoft ExcelRequired3YearsSelfmotivated enthusiastic and able to handle multiple support casesRequired3YearsStrong writing skills to maintain organized documentationRequired3YearsCustomeroriented and capable of providing high levels of client satisfactionRequired3YearsCollaborate and work well with others and supporting a team Experience with VOIP technologies is a plusRequired3YearsStrong skills in time and calendar management for team and leadershipRequired3YearsKnowledge of network cabling network classification and network topologyRequired3Years
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirementQuestion2All work must be completed onsite. Do you accept this requirementQuestion3Please list candidate s email address. Question4Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.Question5Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirementQuestion6Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries. Do you accept this requirementQuestion7Candidates submitted above the rate of $53.64 will not be considered. Do you accept this requirement Question8Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirementQuestion9Please confirm you have thoroughly validated and attest to the accuracy of the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS009440. Do you confirm

Employment Type

Full Time

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Expert Technology Services

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NCDIT - NetworkTelecom Specialist NG911 Administrative Specialist

Expert Technology Services

Job Description

Employment Type

Company Industry

Key Skills

About Company

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