Shape the Future of Insurance Claims Join a Team Committed to Excellence!
Our client Your Insurance Attorney is a nationally recognized insurance litigation firm with over $750 million recovered for clients and more than 75000 cases handled. They specialize in firstparty property and casualty claims offering unparalleled expertise and advocacy. Joining their team means working in a dynamic inclusive environment where worklife balance professional growth and impactful work come together. With a supportive culture and a reputation for success they empower employees to thrive while making a difference for countless clients.
Why This Role is Your Perfect Fit
Be part of our client s team as a Recorded Statements Assistant where you ll coordinate and document recorded statements support clients and attorneys and ensure smooth communication in firstparty property and casualty claims. Your bilingual skills and attention to detail will drive the claims process while fostering efficiency and client satisfaction.
The Career Opportunity at a Glance
Employment Type: Indefinite Term Contract
Shift: Monday to Friday 9:00 AM to 6:00 PM EST
Work Setup: Onsite Bogota/Medellin
What You ll Be Doing
- Coordinate and schedule recorded statements with insurance adjusters clients and other relevant parties.
- Confirm recorded statement appointments and document confirmations accurately.
- Prepare clients for recorded statements under the supervising attorney s guidance.
- Conduct and record statements ensuring accuracy and professionalism.
- Maintain detailed and uptodate records of recorded statement activities in the case management software.
- Understand the claims process in firstparty property and casualty cases to identify critical information during recorded statements.
- Address and relay essential information from recorded statements to the handling attorney for followup.
- Collaborate with internal staff and coordinate with field representatives as needed for onsite recorded statements at client locations.
- Manage incoming and outgoing correspondence related to recorded statements ensuring timely and professional communication.
- Assist attorneys with prelitigation administrative tasks to enhance case efficiency.
- Take on additional responsibilities as assigned to support team operations effectively.
Requirements
What Makes You the Ideal Candidate
- Bilingual proficiency in English and Spanish (required).
- Prior experience as a legal assistant prelitigation assistant or paralegal in a law firm setting (preferred).
- Strong understanding of firstparty property and casualty claims and the claims process (preferred).
- Excellent written and verbal communication skills.
- Detailoriented highly organized and capable of managing multiple tasks effectively.
- Proficient in Microsoft Word Outlook and Excel.
- Ability to work independently while collaborating effectively within a team.
- Strong ability to understand and follow written and verbal instructions.
- Professional demeanor integrity and commitment to confidentiality and ethical standards.
- Proven multitasking abilities and a track record of meeting deadlines.
- Courteous friendly and helpful attitude when interacting with clients insurance adjusters experts and staff.
Benefits
What You Gain When You Join Us
- 5 days work week
- Weekends off
- 20 vacation days in total
- Prepaid medicine
- Fullycustomized Emapta laptop and peripherals
- Indefinite term type contract
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations Bogot and Medellin
- Free upskilling through Emapta Academy courses (Want to know more Visit )
Your Future Team at Emapta Latam
Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010 Emapta has pioneered personalized outsourcing solutions empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our stateoftheart facilities competitive compensation and a supportive work environment that fosters professional growth. With over 720 clients worldwide and a team of nearly 7400 talented professionals Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia where your skills are valued and your career ambitions are supported.
#EmaptaExperience
What Makes You the Ideal Candidate Bilingual proficiency in English and Spanish (required). Prior experience as a legal assistant, pre-litigation assistant, or paralegal in a law firm setting (preferred). Strong understanding of first-party property and casualty claims and the claims process (preferred). Excellent written and verbal communication skills. Detail-oriented, highly organized, and capable of managing multiple tasks effectively. Proficient in Microsoft Word, Outlook, and Excel. Ability to work independently while collaborating effectively within a team. Strong ability to understand and follow written and verbal instructions. Professional demeanor, integrity, and commitment to confidentiality and ethical standards. Proven multitasking abilities and a track record of meeting deadlines. Courteous, friendly, and helpful attitude when interacting with clients, insurance adjusters, experts, and staff.