Bilingual Accounts Receivable Coordinator - Oakville ON
Bilingual Accounts Receivable Coordinator - Oakville ON
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Job Description
We are looking for Bilingual Accounts Receivable Coordinator to join our growing team either at Oakville ON or at PointeClaire QC. If you enjoy working in a dynamic environment and have the opportunity to make a difference this position is for you.
POSITION OVERVIEW
The Bilingual Accounts Receivable Coordinator is responsible for collecting outstanding payments from customers. The Bilingual Accounts Receivable Coordinator must communicate with internal and external customers both verbally and written in a clear concise and professional manner on a daily basis.
RESPONSIBILITIES
- Responsible for assisting in collection calls on past due accounts; as assigned while always maintaining customer goodwill
- Investigate all disputed invoices and correspond with customers to question and resolve collection issues related to short payments reconciliations discrepancies etc.
- Coordinate with Sales Operations and Customer Service departments to assist with customer issues and concerns
- Provide statements invoice copies and supporting documents to Customers.
- Assist when required with updating customer master data.
- Release orders in timely fashion and investigate where required.
- Address inquiries from shipping
- Escalate issues and/or problem accounts to Credit Management as required
- Send proof of deliveries upon request from customers
- Additional duties as assigned
What is here for you
- Regular Business hours Monday to Friday
- Comprehensive benefits with premiums fully paid for by the company for the Core package
- Career development and training opportunities
- Life insurance disability and wellness program
- Retirement savings programs including RRSP and pension plan with up to 5% employers contribution
- Paid vacation and personal days off!!
- Employee discounts on Sika products
- Education reimbursement for employees
- Employee referral program
- Additional week off during Christmas and New Year!!
Qualifications :
- Education: College Diploma in Accounting or equivalent experience (DEP AEC or DEC in Quebec)
- Bilingual in French and English required
- Enrollment in the CCP program completion or inprocess through the Credit Institute of Canada is an asset.
- Minimum 2 years of credit/collections experience.
- Working knowledge and experience in ERP systems specifically SAP an asset
WORKING CONDITIONS/ PHYSICAL DEMANDS
- Working indoors in office
- Ergonomic workspace provided
- Conversing by phone and email consistently for full work shifts
Additional Information :
- Join the family of Sika with over 33200 employees and companies set up in over 100 countries which provide ample of opportunities to grow.
- Many of our employees describe their working relationships at Sika as friendly personable and sincere. We call this the Sika Spirit.
- For such a large company we have a surprisingly flat hierarchy with direct decisionmaking processes and decentralized organizational units.
- We firmly believe that the diversity of our workforce is a key contributing factor to our success story.
Sika is committed to a work environment that supports inspires and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race color religion sex pregnancy sexual orientation gender identity age disability national or ethnic origin or other protected characteristics.
Sika Canada discloses that we use Artificial Intelligence (AI) tools to assist in the initial screening of applications. However we want to emphasize that AI does not make final decisions or eliminate candidates from consideration. Our dedicated hiring managers and recruiters carefully review all applications to ensure a fair and comprehensive evaluation process. This approach combines the efficiency of AI with the expertise and judgment of our experienced hiring team allowing us to identify the best candidates while maintaining a humancentered hiring process.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
