Immediate Care Technician Float-Immediate Care Center Glenview Full Time Days

**This is a Full Time position at 36 hours per week for the Immediate Care Center located at the Glenview clinic.  This would be 3 12hr shifts from 7:45am8:15pm with weekend and holiday coverage requirement. Floating to other clinics may be required. Must be a CMA or EMT.**

The Immediate Care Technician Float reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

• The Immediate Care Technician Float supports physicians (MD) and advance practice providers (APP) by facilitating patient flow assisting with various patient care activities and performing related administrative functions. This role is responsible for ensuring efficient patient flow; maintaining neat clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional friendly manner; safeguarding patient confidentiality.

Responsibilities:

Assures efficient patient flow through the site:

• Escorts patient to exam room identifies patient with 2 identifiers and prepares patient for examination.
• Obtains accurate vital signs per organization standards.
• Documents reason for visit and updates/confirms allergies smoking history and pharmacy information.
• Promptly informs the MD/APP of any significant change in vital signs or acute symptoms.
• Anticipates/sets up equipment or supplies needed for visit.
• Cleans and prepares exam room for next patient.
• Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
• Assists with referrals transfers and discharge processes.

Assists MD/APP with medical and surgical procedures in accordance with established protocols such as:

• Electrocardiogram (ECG) venipuncture immunizations setting up procedure trays specimen. collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing wound care splinting as directed by MD/APP.
• Callin or electronically send prescriptions as directed by the MD/APP.

Provides high quality care by:

• Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
• Participates in environmental safety rounds.
• Maintains vaccine/medication inventory.
• Ensures medication cabinets are locked appropriately.
• Monitors and maintains equipment and instruments according to clinic guidelines.
• Assists in ordering supplies and correctly disposes of all expired items.
• Adheres to office opening and closing procedures.

Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional friendly manner:

•  
• Interacts in a professional cooperative manner with other practice staff.
• Accepts and performs delegated responsibilities in a positive manner.
• Offers assistance to others.
• Attends and participates in staff meetings.
• Communicates appropriately and effectively with patients and patient care team (in the office and on the phone).
• Performs delegated procedures common to the specialty area in a safe effective and efficient manner (see specialty practice addendum).
• Float to all Immediate Care Clinics/Departments.
• May perform other duties as assigned.

Qualifications :

Required:

• High school diploma or GED equivalent.
• Current certification as either a:
  • Medical Assistant:
    • Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) OR
    • Registered Medical Assistant (RMA) through American Medical Technologists (AMT) OR
    • National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) OR
    • Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
    • Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)

OR

• • Emergency Medical Technician Paramedic or Emergency Medical Technician Basic (National Registry of Emergency Medical Technicians) certification
  • Certification required upon hire.
• Basic Life Support (American Heart Association) certification.
• Completion of preemployment competency exam.
• Strong computer skills.

Preferred:

• Experience with electronic medical record.
• College degree or interest in health care field preferred. 
• One to two years of ambulatory care experience.

Additional Information :

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a casebycase basis and follow all state and federal guidelines.

Remote Work :

No

Employment Type :

Fulltime