NAM Technical Manager Global Business Solutions GBS Asia
NAM Technical Manager Global Business Solutions GBS Asia
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Job Description
Exciting Leadership Opportunity: Relocate to Manila and Lead EHS Operations for SGS Global!
Are you ready to take on a unique leadership role in one of Asias most vibrant cities SGS is offering an exclusive opportunity for an NAM Technical Manager for EHS to relocate to Manila Philippines and lead our Global Business Solutions (GBS) Asia team. This position provides the chance to manage growing EHS operations oversee highimpact workflows and strengthen SGSs service delivery across North America.
As the NAM Technical Manager youll play a key role in leading a diverse team ensuring seamless communication between lab affiliates and driving performance to exceed service level agreements. This exciting twoyear minimum assignment comes with relocation support and additional perks offering you an exciting career adventure while making an impact within SGS.
Why This Opportunity is Unique:
- Global Exposure: Relocate to Manila for an exciting international leadership role that will expand your professional experience.
- Career Growth: Lead a critical function within SGS and develop key skills in operations management team leadership and crossregional collaboration.
- Relocation Benefits: SGS will provide relocation support and additional perks making your transition to Manila as smooth and rewarding as possible.
- A Real Impact: Make a difference by overseeing key operational processes influencing performance outcomes and contributing to SGSs global success.
Job functions:
- Collaborates with the NAM Senior Director Technical Services and key stakeholders to develop implement and maintain GBShoused operations for Lab Affiliates.
- Manages GBS Lab Support Supervisors ensuring performance aligns with Lab Affiliates expectations and oversees staff recruitment for operations in GBS Asia and Bogota facilities.
- Ensures effective communication between Lab Affiliates Supervisors and GBS teams addressing issues and resolving conflicts promptly.
- Regularly reviews work distribution and quality through spot audits ensuring adherence to work instructions SOPs and quality documents.
- Oversees Corrective Action and Preventative Action (CAPA) investigations ensuring timely implementation of findings in coordination with Lab Affiliates.
- Leads staff training and performance evaluations collaborating with Supervisors and Lab Affiliates to maintain highquality output and improve team performance.
- Monitors and reports performance KPIs as per Service Level Agreements driving continuous improvements and addressing performance deviations with the Senior Director and GPOs.
- Identifies and implements operational improvements to enhance quality efficiency compliance and communication.
- Maintains general knowledge of lab procedures supported by Lab Affiliate teams and ensures appropriate working conditions (e.g. office space equipment).
- Manages staff attendance timeoff requests and annual performance reviews within the local mySGS system.
- Facilitates visits from Global and Lab Affiliates providing necessary support and coordination.
- Reviews and corrects monthly expense reports for Lab Affiliates using GBS Asia services.
- Ensures all GBS operations comply with directives from the Head of GBS Asia and NAM Operations.
- Adheres to SGS Code of Integrity QHSE and HR policies and procedures.
Qualifications :
- Bachelors degree in chemistry or a sciencerelated field (Biology Environmental Science Biochemistry etc.)
- Minimum 5 years of experience in a highvolume production laboratory with previous supervisory experience managing teams of 20 people focusing on data processing and review.
- Proficiency in MS Office and familiarity with LIMS and Data Processing Software (e.g. ChemStation) used by EHS Affiliate teams in GBS Asia.
- Experience with ISO and other national certifications with knowledge of lab analyses and processes.
- Strong process improvement skills with the ability to challenge and enhance workflows.
- Fluent in English with excellent communication interpersonal and customer service skills.
- Highly organized detailoriented and able to prioritize effectively while managing multiple tasks.
- Works well under pressure and independently ensuring highquality outcomes.
- Demonstrates sound judgment and adherence to SGS standards of ethics and integrity.
Additional Information :
SGS is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race color religion sex national origin disability age marital status sexual orientation gender identity or expression genetics status as a protected veteran or any other characteristics protected by law.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge skills and/or abilities required.
This job description should not be construed as an exhaustive statement of duties responsibilities or requirements but a general description of the job. Nothing contained herein restricts the companys rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the online employment application because of a disability please callfor assistance and leave a message. You will receive a call back. Please note this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
