Longevity Attendant - Fairmont Spa and Longevity
Longevity Attendant - Fairmont Spa and Longevity
Posted on :
24-12-2024
Employer Active
1 Vacancy
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Job Description
Job Responsibilities:
Guest Support & Preparation:
- Assist guests in getting ready for their therapies including helping with equipment setup and ensuring they are comfortable.
- Provide guests with a brief overview of the therapy they will be receiving ensuring they understand the procedure and any safety measures.
- Address any questions or concerns guests may have before therapy initiation.
Assistance During Therapy:
- Help the Longevity Ambassador during the therapy sessions by providing physical support to guests as needed.
- Monitor guests during the therapies to ensure they are comfortable and report any signs of distress or discomfort.
- Ensure all equipment used is functioning properly and notify the Longevity Ambassador or Spa Management if any issues arise.
Safety and Comfort Monitoring:
- Ensure that guests adhere to safety protocols and are using the equipment correctly.
- Observe guests physical and emotional wellbeing throughout the therapy and aid when needed.
- Ensure the environment is clean safe and comfortable for guests during and after therapy sessions.
PostTherapy Care:
- Assist guests after their therapies by helping them with posttreatment procedures and aftercare.
- Ensure guests receive proper hydration relaxation or any necessary followup as directed by the Longevity Ambassador.
- Provide guests with any takehome materials or instructions related to their therapy.
Equipment and Facility Maintenance:
- Assist in the upkeep and cleaning of therapy equipment and surrounding areas.
- Ensure that equipment is sterilized and ready for the next guest maintaining high standards of hygiene.
- Report any issues with equipment or facilities to management.
Collaboration and Communication:
- Work closely with the Longevity Ambassador to ensure that guest care plans are followed.
- Communicate effectively with the team to provide the best guest experience and assist with any special needs or requests.
- Participate in team meetings and share observations on guest responses to therapies.
Administrative Support:
- Assist in maintaining records related to guest care and therapy sessions ensuring accurate documentation is provided to the Longevity Ambassador.
- Help with other administrative tasks as needed.
Ongoing Learning:
- Engage in training sessions to stay updated on safety protocols equipment uses and any advancements in the therapies being offered.
- Attend team meetings to discuss new practices or techniques to enhance guest experiences.
Qualifications :
- High School Diploma or Equivalent (Required); certifications in health & wellness (e.g. CPR personal training massage therapy) are a plus.
- Previous experience in customer service hospitality or wellness environments preferred with a focus on guest care and comfort.
- Basic knowledge of wellness equipment operation and maintenance with an eye for cleanliness and safety protocols.
- Strong communication and interpersonal skills with the ability to address guest concerns explain therapies and collaborate with team members.
- Physical stamina and ability to assist guests during therapy sessions including lifting or supporting equipment as needed.
- Attention to detail and ability to observe guest wellbeing ensuring a safe and comfortable environment throughout the therapy process.
- Willingness to learn and engage in ongoing training staying updated on wellness practices safety protocols and new therapies.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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