Hybrid Junior German Speaking Customer Support
Hybrid Junior German Speaking Customer Support
Posted on :
24-12-2024
Employer Active
1 Vacancy
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Job Description
Working Hours:
- Monday to Friday: 10:00 AM to 7:00 PM
Key Responsibilities:
- Handle customer inquiries professionally via phone email and chat.
- Resolve customer issues efficiently aiming to provide firstcontact resolution.
- Accurately document each interaction and maintain detailed records.
- Collaborate with team members to improve the customer experience.
- Uphold company standards and policies for service quality.
Requirements:
- Native or fluent German speaker with strong communication skills.
- Proven experience in a call center or customer service role is required.
- Ability to work onsite in Bucharest.
- Valid residence permit; please note that SEDERE TEMPORARA and Permis Unic cards are not accepted.
- Strong problemsolving skills and a customeroriented mindset.
Relocation Note:
- This position does not offer a relocation package. Candidates must arrange their move independently if residing outside Bucharest.
Employment Type
Full Time
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