Relevant Work Experience : 7 years
Job Description :
- Experienced IT professional with almost a decade of experience completing 100 highquality projects in diverse domains including SalesForce/SaaS /SAP/Cloud maintained 98% client satisfaction throughout SDLC and STLC.
- Facilitated client interactions and team collaboration to ensure prompt and accurate fulfillment of client needs provided user and application support.
- QA Process Standardization & Management: Developed and implemented efficient QA processes increasing testing speed by 80%. Created detailed test plans strategies and test cases aligned with project scope collaborating with SI leads and stakeholders for comprehensive coverage and successful delivery.
- Mastered diverse methodologies such as system support test planning test cases UI/UX functional usability UAT SIT exploratory regression sanity/smoke API database Mobile(iOS/Android)/Web applications testing etc. resulting in a 80% improvement in product quality and efficiency.
- Skilled in various domains like ECommerce Shopping Security Healthcare(HL7/FHIR) Social Media Video/Voice Calling Apps
- Telecom(BSS/OSS) Food order Music CRMInvestment Logistics Edtech Startup Trading RazorPay PayU PaymentsPOS Hotel Booking etc.
- Skilled in Jira Trello Redmine Xray Kiwi Confluence etc enhancing project management and productivity.
- Optimized software testing and support procedures by implementing AIdriven methodologies resulting in a 40% reduction in time.
- Agile Specialist & Team Leadership: Led a team of 10 QA Engineers driving a 50% increase in productivity and achieving an 80% positive outcome in software tests.
- Problemsolving and Analytical Skills: Demonstrated problemsolving and analytical abilities by identifying over 3000 software defects resulting in a 95% reduction in system errors through proactive and strategic solutions.
Roles :
- Smoke/Sanity Testing
- Functional integration and System Testing
- Retesting and Regression
- Testing Manual and Exploratory Testing
- Localization Compatibility and Backward Testing
- Mobile and Web applications testing
- Usability UAT UI/UX Hardwaresoftware Testing
- API Security and Performance Testing
- Automation Testing
- SQL and Database Testing
- AIdriven methodologies
- Test Planning Test cases
- Execution Defect
- Management and
- Technical/Client Support
Skills :
- Test Management Tools and other tools:
- JiraConfluenceTestRailRedmineZephyrTrelloMS Visual
- StudioMS OfficePcloudyCharlesproxy Fiddler Burp Suite
- Database: MySQLMS SQL ServerDbVisualizerLiteDBStudio
- OS: Mac Windows Linux/Unix
- Tools and framework:
- SeleniumMavenTestNGAppiumPostmanJMeterAzure
- DevOpsGitHub Design Pattern: POM Crash Reporting tool:
- Firebase Crashlytics
- Cloud computing platforms: AWSAzureGCP
- CI/CD Tools:
- Jenkins Version Control: Git