Business Development Manager
Business Development Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
65000 - 65000
1 Vacancy
Job Description
This is a remote position.
Job highlights:
- Contract: Independent Contractor
- 40 hours per week schedule during business hours between 8:00am to 5:00pm New South Wales Australia time
Client Timezone: NSW AU
Key Responsibilities:
Operational Management:
- Scheduling & Calendar Oversight: Manage companywide and Director s schedules bookings and calendar coordination to ensure seamless operations.
- Platform & Compliance Management: Oversee and maintain key business platforms such as Momence and Teachworks for tracking lesson credits reenrollment and student compliance. Conduct weekly health checks to ensure smooth operations.
- Invoicing & Payment Tracking: Issue and track invoices follow up on overdue payments and maintain detailed financial records in Teachworks/Momence.
- Onboarding & Offboarding: Manage endtoend onboarding and offboarding processes for students and tutors ensuring a smooth transition and compliance.
- Feedback & Review Management: Organize termly feedback calls distribute feedback forms and conduct monthly Google Review outreach to enhance client experience and gather insights for improvement.
Client Growth & Sales Development:
- Client Relationship & Sales Management: Oversee client relationships with a focus on growth monitoring sales KPIs and managing followups to ensure client satisfaction and retention.
- Sales & Growth Reporting: Track and report on key business metrics leveraging data from platforms such as Excel Teachworks and Momence to inform growth strategies.
- Document & Marketing Preparation: Prepare proposals presentations and marketing materials in Canva Notion and Google Drive to support business development initiatives.
- Account Reconciliation: Manage accounts reconciliation oversee the business bank account and maintain accurate financial records with XERO.
Team & Capacity Building:
- Tutor & Team Coordination: Identify recruit and interview new tutors ensuring team growth aligns with client demand. Monitor tutor capacity to support optimal student acquisition.
- Contract Management & Compliance: Oversee contract renewals and ensure all tutors are compliant with company policies maintaining standards as the business scales.
- Strategic Support for Growth: Collaborate with leadership to identify and pursue strategic opportunities that will help scale the business effectively including tutor capacity planning and new client acquisition.
Requirements:
- Proven Experience: 3 years in business development operations management or client relations.
- Technical Proficiency: Strong familiarity with client management tools (Momence Teachworks Slack) and financial systems (XERO).
- Organizational Skills: Demonstrated ability to manage complex schedules invoicing and platform health checks efficiently.
- ClientCentric Mindset: Excellent communication and relationshipbuilding skills with experience managing client relationships to support growth.
- DataDriven Approach: Strong analytical skills to monitor and report on sales KPIs business metrics and growth opportunities.
Employment Type
Full Time
