Pre-litigation Scheduling
Pre-litigation Scheduling
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Job Description
Shape the Future of Insurance Representation!
In the world of insurance battles Your Insurance Attorney stands as the ultimate champion securing over $750 million for policyholders and navigating 75000 claims with precision. From property damage to personal injury they deliver powerful representation. With a teamdriven culture and unmatched results they re setting the gold standard in the industry.
Your Role in Making a Difference
Be part of our client s team as a Scheduling Assistant where you ll coordinate inspections resolve scheduling conflicts and serve as a vital remote representative during inspections. This role combines administrative excellence with exceptional customer service ensuring seamless processes that reflect professionalism and efficiency.
Career Snapshot
Shift: Monday to Friday 9:00 AM to 6:00 PM EST
Work Setup: Onsite (Bogot /Medell n)
What You ll Be Doing
- Coordinate inspections with carrier experts clients and field representatives.
- Reconfirm inspections with all parties for the following day.
- Resolve scheduling conflicts promptly and efficiently.
- Provide daily reports of scheduled inspections to the managing supervisor.
- Ensure adherence to all company policies and procedures while performing assigned duties.
- Maintain a high level of professionalism when handling confidential and complex matters.
- Actively manage emails retrieve voicemail messages and direct noninspectionrelated communications to the appropriate PreLitigation Assistant.
- Serve as a remote representative during inspections by joining client calls when no field representative is available or during solo inspections assisting with any adjuster inquiries related to claims.
Requirements
What You Bring to the Table
- At least one year of scheduling experience preferred.
- Proficient in Microsoft Word Excel Outlook and Google Calendar.
- Strong grammatical and spelling skills.
- Excellent interpersonal and communication skills (both verbal and written).
- Creative flexible and an innovative team player.
- Capable of working independently and efficiently.
- Skilled in understanding and following written and verbal instructions.
- Exceptional customer service skills and a positive teamoriented attitude.
- Detailoriented wellorganized and adept at multitasking with strong timemanagement abilities.
- Consistently demonstrates a courteous friendly and helpful demeanor when interacting with clients and insurance company representatives.
- Fluent in Spanish (spoken written and read); bilingual proficiency is required.
Benefits
Benefits That Empower You
- 5 days work week
- Weekends off
- 20 vacation days in total
- Prepaid medicine
- Fullycustomized Emapta laptop and peripherals
- Indefinite term type contract
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations Bogot and Medellin
- Free upskilling through Emapta Academy courses (Want to know more Visit )
Your Future Team at Emapta Latam
Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010 Emapta has pioneered personalized outsourcing solutions empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our stateoftheart facilities competitive compensation and a supportive work environment that fosters professional growth. With over 720 clients worldwide and a team of nearly 7400 talented professionals Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia where your skills are valued and your career ambitions are supported.
#EmaptaExperience
What You Bring to the Table At least one year of scheduling experience preferred. Proficient in Microsoft Word, Excel, Outlook, and Google Calendar. Strong grammatical and spelling skills. Excellent interpersonal and communication skills (both verbal and written). Creative, flexible, and an innovative team player. Capable of working independently and efficiently. Skilled in understanding and following written and verbal instructions. Exceptional customer service skills and a positive team-oriented attitude. Detail-oriented, well-organized, and adept at multitasking with strong time-management abilities. Consistently demonstrates a courteous, friendly, and helpful demeanor when interacting with clients and insurance company representatives. Fluent in Spanish (spoken, written, and read); bilingual proficiency is required.
Employment Type
Full Time
