Implements QMS processes and system level controls in multiple projects for the location functions in line with contractual requirements the company requirements and ISO 9001 standard requirements
Assists in implementation of ISMS ISO 27001 PIMS ISO 27701 and BCP ISO 22301
Drives adaption of QMS process based culture and risk based thinking in operations and direct support functions aligned to the engagement
Conducts regular QMS audits and checks in operation and direct support function to evaluate to evaluate compliance to requirements as per a defined plan
Evaluates the controls established to evaluate their effectiveness in meeting the goals of the engagement
Reviews with the management to provide insights into functioning of the QMS processes and potential and actual risks in QMS processes
Requirements:
Graduation (any discipline) with 1012 years of experience of working in an International BPO
Should be open to work 24/7
Should be Lead assessor certified in ISO 9001 with experience in establishing QMS processes and exposure to ISMS ISO 27001 PIMS ISO 27701 and BCP ISO 22301
Extensive experience in Management Systems auditing and risk management
People management expertise: Ability to manage efforts to succeed in internal and external audits
Project management expertise: Six Sigma Black certified with at least 23 projects lead individually
Excellent skills on Excel/Quality Tools / Data Analysis /Minitab/Analytical Skills / Reporting
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