Head of Continuous Improvement

About the client:

Our Client is one of the worlds leading logistics providers and has a significant presence in Malaysia.Our Client specializes in providing integrated logistics services including freight forwarding supply chain management and contract logistics.

Job Description:

• The role is to provide leadership to the team members and ensure governance of all Continuous Improvement initiatives within the area of responsibility.
• Drive initiatives and focus include (but are not limited to): Operations Standards across Health and safety 5S and visual Management Performance Management Process Management Business Continuity and Continuous Improvement.
• Design and deliver effective training for LEAN tools and methods including 5S A3 Problem Solving (PDCA/ DMAIC) Value Stream Mapping and basic Lean introduction.
• Serve as a subject matter expert and lead CI workshops on business processes (CL/ Warehousing) Inventory Slotting projects (ABC Analysis) A3 Problem Solving and Value Stream Mapping (VSM) Process Mapping Root Cause Analysis FMEA and 8D Problem Solving.
• Lead and implement operational improvement initiatives focused on enhancing productivity identifying and eliminating waste at the operational level.
• Foster a culture of continuous improvement by ensuring followup on ongoing initiatives and maintaining strong relationships with the Operations team. Actively support Lean activities and CI initiatives.
• Provide strategic guidance on site CI project submissions and advise on Lean tools and strategies to address operational challenges.
• Maintain a systematic training and coaching approach to support resources achieve higher skills capabilities competencies and expertise within suitable and achievable timeframes.
• Develop and implement key metrics and initiatives to monitor and reduce nonadded value tasks and deviations from standard processes. Track performance metrics and measurements related to the CI/OE Scorecard and KPIs.
• Manage all aspects of complex Continuous Improvement projects from identification of improvement areas execution of problem solving prioritizing solutions testing handover tracking & reporting out benefits.

Requirements:

• University or Polytechnic graduate in Logistics and Supply ChainIndustrial Engineering Business Management or from a relevant technical field.
• At least 8 years CI experience in logistics/3PL with Lean expertise in warehouse/shop floor environment and digitalization knowledge.
• A minimum of 5 years experience running complex Logistics Operations 3PL and supply chain industry in a leadership capacity including P&L accountability.
• LEAN Six Sigma certification (minimally Green or Black Belt) and Project Management (PMP Certified).
• Advance proficiency in LEAN methodologies and tools (e.g. 5S A3 PDCA Value Steam Mapping Ishikawa Diagram FMEA Root cause analysis etc).
• Advance proficiency in Microsoft Office Suite (e.g. Excel Powerpoint Power BI Power Apps etc).
• Excellent facilitation moderation and training skills; possess strong persuasive skills when presenting proposed solutions to stakeholders.
• Selfstarter with a positive attitude to overcome problems effectively and able to work under their initiative with minimal supervision.
• Willing to travel interstate &/or overseas on projects as required for agreed durations.