German Client Services Specialist in Porto
German Client Services Specialist in Porto
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Job Description
Become a Customer Success Specialist Join a team that champions creativity collaboration and adaptability in a dynamic fastpaced environment. This could be the opportunity youve been waiting for!
About Us:
Were dedicated to delivering exceptional service to our clients and their customers. With innovation at our core our talented team and qualityfocused infrastructure drive our success every step of the way.
Role Overview:
As a Customer Success Specialist youll be the goto expert for assisting clients resolving inquiries and ensuring seamless customer experiences. Your personalized approach and commitment to excellence will help uphold our reputation for outstanding service.
Key Responsibilities:
- Engage with Customers: Build meaningful connections through phone email and chat addressing inquiries and concerns with care and efficiency
- Tailored Solutions: Understand customer needs and provide personalized thoughtful resolutions that exceed expectations
- Collaborate Across Teams: Partner with colleagues to resolve issues swiftly and enhance the overall client experience
- Maintain Accuracy: Keep customer records uptodate and organized to ensure seamless service
- Elevate Experiences: Consistently deliver positive highquality interactions that strengthen customer trust and loyalty
Requirements:
- Proficiency in German (C1/C2 level)
- Proficiency in English (B2 level)
- EU citizenship or a Portuguese residency card
- At least one year of experience in Customer Support or a related role.
- Strong analytical leadership and communication abilities
- Desire to learn and advance in the field
Why join us:
- Competitive Salary: Your expertise and dedication are rewarded
- Language Bonus: Additional compensation for your language proficiency
- Meal Allowance: Support during your working hours
- Health & Life Insurance: Comprehensive coverage for your peace of mind
- Supportive Team: Work with a collaborative and communicative group
- Relocation Assistance: Well ensure your transition is smooth
- Onsite Opportunities: Engage in an interactive and dynamic work environment
Ready to Elevate Your Career Apply today and become a key player in delivering exceptional customer experiences!
Employment Type
Full Time
