Client Success Manager Jobs in Time Hack Consulting in Any - India

Client Success Manager

Time Hack Consulting

Posted on : 20-12-2024

Employer Active

1 Vacancy

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Job Location

India

Monthly Salary

INR INR 700000 - 1000000

Vacancy

1 Vacancy

Posted on : 20-12-2024

Job Description

What will you do if you join us

Develop and nurture strong relationships with clients stakeholders and partners in the financial services industry.

Act as the primary liaison between clients and internal teams including product development technology and customer success.

Collaborate with clients to understand their business objectives challenges and opportunities and translate their needs into actionable requirements for product enhancement.

Identify productlevel gaps and areas for improvement through client feedback market research and competitive analysis.

Work closely with the product development team to prioritise and drive the implementation of product enhancements and new features.

Champion the voice of the customer within the organisation ensuring that client feedback is incorporated into the product roadmap and development process.

Collaborate with the technology team to ensure seamless integration and implementation of product enhancements.

Monitor and analyse product performance metrics customer usage data and client feedback to measure the impact of product enhancements and identify further opportunities for improvement.

Stay informed about industry trends regulatory changes and emerging technologies to provide strategic guidance and recommendations to clients and internal stakeholders.

client management,client relationship management,competitive analysis,customer success management,data analysis,market research,stakeholder engagement,product enhancement,collaboration,communication

Employment Type

Full Time

Company Industry

Key Skills

Customer Service
Client Expectations
Client Requirements
Client Support
Action Plans
Issue Resolution
Account Management
Client Relationships
Service Delivery
Client Service
Client Satisfaction
Client Management
Procedures
Service Level Agreements
New Clients

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About Company

Time Hack Consulting

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Client Success Manager

Time Hack Consulting

Job Description

Employment Type

Company Industry

Key Skills

About Company

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