We are recruiting on behalf of our client a world s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets Portugal included. You will be signing the contract directly with the Portuguese employer.
About the project:
You will be providing services for an American multinational technology conglomerate based in Menlo Park California. The company ranks among the largest American information technology companies alongside other Big Five corporations.
Your Responsibilities:
- Respond to inbound calls and customer inquiries regarding the products
- Request and collect updated documentation required by the customer complete order entry and coordination of product delivery to customers.
- Answer phone inquiries and provide support and direction to customers and resolve customer s issues
Requirements:
- German level at least C1
- Communicative level of English language ( at least B2)
- Ability to communicate clearly and effectively
Relocation package:
- Airport pickup and administrative assistance with your registration in Portugal;
- Refund of the flight expenses after 9 months after the 1st day of hiring;
- Accommodation in the city discounted from the salary then salary would be 1030 euros gross
- Integration activities: Portuguese lessons sports and other opportunities for integration
problem-solving,german,customer support,shipping,german language,payment processes,resolving questions,clear communication,communication,communication skills,german (c1),customer service,order management,problem solving,payment processing,customer contact,ordering,english (b2),technical support,english language,relocation assistance,order processing