SrTechnical Delivery Engineer - Customer Success - SupplychainOMSWMS Jobs in Increff in Any - India

SrTechnical Delivery Engineer - Customer Success - SupplychainOMSWMS

Increff

Posted on : 20-12-2024

Employer Active

1 Vacancy

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Job Location

India

Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 20-12-2024

Job Description

Description:

You will play a crucial role in INCREFF s growth journey by enhancing customer experience by making our customers experience the true value of our products and services.

Responsibilities:

*You will be responsible for the creation/updation of BRD SOP and other solutioning documents for your respective customers.

*You will be responsible for endtoend issues and relationship management for your respective customers.

*You will be responsible for gathering requirements from your respective customers and presenting them to the internal product development team with the business case.

*You will be responsible for interacting with customers teams to help them resolve issues.

*You will be responsible for solving critical technical issues which would hamper customers operations.

*You will be responsible for onboarding new customers and keeping healthy relationships with customers technical and operations teams.

*You will gain a deep understanding of the ecommerce and fashion industry by interacting with all the ecommerce giants of the world.

*You will be gaining experience in handling complex and large data.

*You will be responsible for coming up with customer interaction processes which will help Increff scale.

Requirements

*2 years of experience in the Support domain

*Excellent written and verbal communication

*Excellent problemsolving and interpersonal skills

*Processoriented and wellorganized

*ECommerce and Retail domain is a plus

*The ability to accommodate and work across diverse time zones is highly valued.

wms implementations,organization,brd,communication,commerce,supply chain,automation,retail,process-oriented,interpersonal skills,customer experience,problem solving,team management,e-commerce,client management,problem-solving

Employment Type

Full Time

Company Industry

Key Skills

Digital Marketing
Graduate Engineering
ASP.NET
ABAP
Client Services
ERP

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About Company

Increff

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SrTechnical Delivery Engineer - Customer Success - SupplychainOMSWMS

Increff

Job Description

Employment Type

Company Industry

Key Skills

About Company

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