Title: Pharmacy Technician
Work Location: Lansing MI 48901
Duration: 5 Months
Job Type: Contract
Work Type: Remote
Dept: Medicare Pharmacy Opera
Job Description:
- This Pharmacy Technician Role is within a remote contact center.
- We service Medicare Part D Members and Providers.
- Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations.
- Work on the pharmacy help desk handling prior authorization requests from doctors offices.
- Requests are received via fax mail email phone and electronic PA system
- Receive and respond to member questions about their pharmacy benefit
- Work from home private and quiet workspace required
Top 3 Required Skills/Experience The most important musthave skills.
- Retail Pharmacy experience at least 2 years
- Good computer skills (Typing outlook excel etc)
- Good fundamental knowledge of drug names and drug classes
Required Skills/Experience The rest of the required skills/experience. Include:
- Exceptional Customer Service
- Detail Oriented
- Ability to multitask
- Willingness to accept change
Preferred Skills/Experience Optional but preferred skills/experience. Include:
- Call center experience
- CMS knowledge
Education/Certifications Include:
- CPhT preferred (Certified Pharmacy Tech licensed)
doctors,good fundamental knowledge of drug names and drug classes,ability to multi-task,detail oriented,willingness to accept change,exceptional customer service,customer,good computer skills,medicare,retail pharmacy experience,cms