Business analysis experience
- Independently Work with client s cross functional team for business requirements gathering analysis and solution design (Must Have)
- Review user business process and use cases create workflows and functional design during SDLC (Must Have)
- Provide direction and inputs to the solution development team during presales as well as SDLC processes. (Must Have)
- Provide guidance and direction to the delivery team during the software development. This could be in terms of functionality system integrations user interface user experience bestinclass practices KPIs review demos etc. (Must Have)
- Work with the customer (business users) in preparing User acceptance test cases and assist in the UAT. (Must Have)
Industry Expertise
- Subject Matter Expert (SME) with a mix of expertise in IT Systems/Tools/Technologies as well as Business Analysis/Consulting in manufacturing aftermarket domain with specific focus on warranty management and related processes
- Understand clients Asis process legacy systems architecture and functionality to come with the solution design and mapping of future system and processes
Overall Experience
- 10 to 12 years of overall work experience out of which
- 8 years in IT Solutions/Services industry in Business Analysis area
- A good understanding of SDLC
- Industry consulting experience a plus
- Experience in enterprise custom applications for Manufacturing industries (Auto Farm equipment Construction equipment Industrial/ Heavy/ Mining Equipment etc.) and good knowledge of following domain areas
- Warranty Management
- After sales and Service markets
- Reverse Logistics
- Experience in handling projects with Onsite Discovery / Requirements Gathering Analysis and Functional Design
- Good understanding of Agile and iterative approaches for software development
- Willingness to learn and quickly rampup for new business models in postsales for different industry segments
- An MBA with specialization in operations/ logistics/ supply chain preferred (but not mandatory)
- Fluency in communicating in Japanese language is a Must
- Bilingual in Japanese and English
fluency in japanese,program management,software assurance,workbench,after sales services,sql,documenting test cases,designing test cases,solution design,quality assurance methodologies,user acceptance testing,team leadership,sdlc,strategic planning,engineers,manual testing,japanese language skills,agile methodologies,budget management,risk management,stakeholder communication,compliance,contract management,workflow creation,business analysis,warranty management,agile,bilingual in japanese and english,assessment protocols,business operations,effective communication,fluency in english,security clearance,client management,project,salesforce inspector,english language skills,executing test cases,quality control,project planning,software testing life cycle (stlc),salesforce testing tools,tfs,management,web applications,technical leadership,project coordination,reverse logistics,evms systems,it systems/tools/technologies,team management,technical writing,salesforce applications,scrum,jira