Healthcare Executive Representative
Healthcare Executive Representative
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Job Description
CSR Skills and Qualifications:
- To answer and make calls within the set standard.
- To provide accurate information to callers.
- To provide exceptional customer service.
- To acquire all necessary process information.
- To stay updated with protocols as per process.
- To document all call information according to standard operating procedures.
- To maintain and improve quality results by adhering to standards and guidelines.
- To learn additional responsibilities to grow within the organization.
- To follow up customer calls where necessary.
- To learn multiple processes.
- To report unresolved call issues to the supervisor.
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills 30wpm.
- Team player with strong listening and interpersonal skills
- Superior listening verbal and written communication skills.
- Qualityoriented individual with the ability to rapidly learn.
- 12 years of education mandatory.
- Excellent communication skills.
self-motivation,excellent listening skills,knowledge of customer service practices and principles,strong relationship building,results-oriented,motivational skills,customer service skills,sales skills,excellent data entry and typing skills,strong oral and written communication skills,customer service,good typing skills,typing,superior listening skills,team player,ability to ask probing questions,communication skills
Employment Type
Full Time
Company Industry
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
