Job Description
As a member of our Service Management organization the ServiceNow Developer implements solutions leveraging the ServiceNow platform that are simple intuitive easy to use and allows users to extend and customize the functionality to meet their specific business needs.
The Developer will work in a virtual team setting on various projects and take requirements/stories and build them on the ServiceNow platform. An understanding of the various ServiceNow Products (ITSM ITBM HR IRM/GRC SecOps etc.) may have deep strengths in one or several of these and understands how the ITIL framework can be leveraged to create best practices for the customer.
Key Job Responsibilities:
Develop across the full stack of Web technologies Java JavaScript Angular.js HTML and CSS
Work in a Scrumbased Agile development process that is light on documentation and meetings and heavy on coding
Translate requirements/stories and mockups into fully functional features by working closely with the implementation project team
Configure the Application UI and workflows
Develop required integration components (SSO LDAP etc.) with multiple HR systems
Attend and participate in Scrum meetings
Assist with user acceptance testing
Ensure that management receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
Contribute to the continual improvement of Service Management
Required Qualifications:
5 years ServiceNow development
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
JavaScript proficiency
Knowledge of ITIL
Experience with Web Technologies (XML HTML JavaScript Angular JS Web Services etc.) and working in a SaaS environment
Degree or equivalent preferably in Computer Science or Information Technology and proven experience in technical consulting roles
Preferred Qualifications:
7 years working on the ServiceNow platform
ServiceNow Accreditations in all product lines
ServiceNow Certified Implementation Specialist for ITSM (CISITSM)
Proven experience in one additional product line outside of ITSM
Knowledge of technical components such as LDAP VPN SSL SAML/SSO and other such technologies
Experience implementing systems using the Agile/Scrum (ITBM) methodology
Active listening skills respecting others point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written interpersonal and presentational)
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