Overview
The Darkstore 1st Batch position is crucial for our operations as it serves to facilitate efficient warehousing and inventory management needed to meet customer demands. In this role you will oversee a dark store designed for online order fulfillment ensuring that products are stocked and ready for dispatch within tight schedules. You will lead a dedicated team streamlining processes to enhance productivity while maintaining high accuracy in inventory management and delivery. Your expertise in warehouse operations will help optimize our logistics while fostering a customercentric approach to meet and exceed expectations. The role involves collaboration with various departments ensuring a cohesive operational framework that supports business growth and customer satisfaction.
Key Responsibilities
- Oversee daily operations in the dark store ensuring efficiency and adherence to safety protocols.
- Manage inventory levels coordinating stock replenishments to meet customer demands.
- Implement and maintain a systematic approach to inventory management.
- Lead train and mentor warehouse staff ensuring high performance and engagement.
- Utilize data analytics to inform inventory forecasting and stock optimization.
- Develop and refine operational processes to improve efficiency and reduce costs.
- Coordinate with the logistics team to ensure timely deliveries.
- Track and report key performance indicators (KPIs) for operational success.
- Address and resolve any operational issues or disputes that arise promptly.
- Enhance workplace safety practices through training and compliance checks.
- Maintain a customercentric focus resolving customer issues related to inventory or fulfillment.
- Collaborate with other departments to streamline workflows and enhance operational efficiency.
- Participate in strategic planning meetings to align dark store operations with organizational goals.
- Monitor market trends to adjust inventory and operational strategies accordingly.
- Ensure adherence to local regulations and company policies in all operational aspects.
Required Qualifications
- Bachelor s degree in Supply Chain Management Logistics or a related field.
- 2 years of experience in warehouse management or inventory control.
- Proven leadership experience in a logistics or warehouse environment.
- Strong analytical skills with experience in datadriven decisionmaking.
- Familiarity with inventory management software and warehouse management systems.
- Excellent communication skills both written and verbal.
- Capacity to work in a fastpaced dynamic environment.
- Basic understanding of supply chain operations and logistics.
- Strong organizational and time management skills.
- Ability to lead and motivate a diverse team.
- Detailoriented with a focus on high accuracy.
- Problemsolving skills to address operational challenges effectively.
- Experience in optimizing warehouse processes for efficiency.
- Knowledge of safety regulations and practices in warehouse operations.
- Willingness to work flexible hours including weekends if necessary.
- Customerfocused mindset with the ability to handle customer complaints effectively.
communication,leadership,data analytics,warehouse management,time management,problem solving,process optimization,customer service,inventory control,inventory management,team leadership,organizational skills,analytical skills,problem-solving,safety compliance