drjobs Virtual Receptionist OR Remote teleoperator

Virtual Receptionist OR Remote teleoperator

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

India

Monthly Salary drjobs

INR INR 180000 - 360000

Vacancy

1 Vacancy

Job Description

Location: Remote or based in Delhi/Haridwar India
Experience Required: 23 years in a similar role

About QHT Clinic:
QHT Hair Transplant Clinic is a leading provider of hair restoration services in India committed to offering topquality care and lifechanging results for our patients. We are expanding our team to ensure our patients experience exceptional service from the moment they contact us.

Role Overview:
We are looking for a skilled and friendly TeleOperator to manage incoming and outgoing calls effectively. This role involves handling patient inquiries making welcome calls and ensuring that all calls are properly directed to the appropriate departments. The ideal candidate should have excellent communication skills and the ability to manage calls in a professional and courteous manner.

Key Responsibilities:

Manage a high volume of incoming calls and make welcome calls to patients and leads.
Professionally answer questions and direct calls to the relevant departments (sales support administration etc.).
Maintain records of calls and ensure prompt followup when necessary.
Ensure that all patient inquiries are handled quickly and efficiently with a focus on providing excellent service.
Communicate clearly and effectively to ensure a positive experience for every caller.
Work collaboratively with other teams to ensure seamless communication across the clinic.

Qualifications:

23 years of experience in a teleoperator or customer service role.
Excellent communication skills both verbal and written.
Ability to handle calls in a professional patient and courteous manner.
Strong organizational skills and attention to detail.
Familiarity with telecommunication systems and basic call handling processes.
Ability to work independently in a remote setting or from our Delhi or Haridwar branches.

Why Join Us

Join a dynamic team in a leading hair transplant clinic.
Enjoy a flexible working environment with remote work options or onsite positions in Delhi or Haridwar.
Be the first point of contact for patients seeking lifechanging treatments.

If you have a passion for helping others and are skilled at managing calls we invite you to apply for this role!

communication skills,organizational skills,communication,telecommunication systems,call handling processes,customer service,clinic,healthcare

Employment Type

Full Time

Company Industry

Key Skills

  • Multi-line Phone Systems
  • Customer Service
  • Computer Skills
  • QuickBooks
  • Medical office experience
  • Office Experience
  • 10 Key Calculator
  • Dental Office Experience
  • Front Desk
  • Administrative Experience
  • Medical Receptionist
  • Phone Etiquette

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.