General Manager
General Manager
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Job Description
- Customer service: Handling customer complaints and ensuring guest satisfaction
- Staff management: Developing and implementing policies for recruitment training compensation and performance
- Facility maintenance: Overseeing the maintenance of the hotels facilities
- Financial reporting: Overseeing administrative and financial reporting
- Health and safety: Keeping health and safety regulations up to date and ensuring staff follow them
- Decisionmaking: Making critical decisions that impact the hotels daily operations
- Communication
- Being able to communicate clearly concisely and empathetically with staff guests and external partners
- Interpersonal skills
- Being able to engage with a diverse group of people and adapt to new situations
- Attention to detail
- Paying close attention to cleanliness staff professionalism food quality and ordertaking and billing accuracy
- Forecasting
- Using predicted demand and supply to make important decisions about pricing promotions distribution scheduling and facility arrangement
budget management,interpersonal skills,organization,operations,forecasting,attention to detail,facility maintenance,team building,decision-making,customer service,strategic planning,staff management,financial reporting,health and safety,communication,leadership,business opportunities
Employment Type
Full Time
Company Industry
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
