CRM developer
CRM developer
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Job Description
Overview
Key Responsibilities
- Design and develop customized CRM solutions tailored to business needs.
- Integrate CRM with existing business systems and thirdparty software.
- Create and maintain documentation for software development processes.
- Test and troubleshoot applications to ensure functionality and performance.
- Work closely with stakeholders to gather and define requirements.
- Implement enhancements and new features in the CRM platform.
- Ensure data integrity and security within CRM databases.
- Optimize CRM processes for better user experience and engagement.
- Provide technical support and training to endusers.
- Conduct regular system audits and updates.
- Collaborate with crossfunctional teams to align CRM strategy with business objectives.
- Analyze user feedback and provide solutions for improvements.
- Stay updated on industry trends to ensure the CRM system remains relevant.
- Assist in the migration of data to new systems or platforms.
- Manage performance metrics and reporting related to CRM effectiveness.
- Participate in Agile ceremonies to ensure timely and successful project delivery.
Required Qualifications
- Bachelors degree in Computer Science or related field.
- Minimum of 3 years of experience in CRM development.
- Proficiency in CRM software such as Salesforce Microsoft Dynamics or similar.
- Strong programming skills in languages like Java C# or Python.
- Experience with database management systems (e.g. SQL Oracle).
- Familiarity with web development technologies (HTML CSS JavaScript).
- Knowledge of RESTful APIs and web services.
- Proven experience in system integration and user interface design.
- Understanding of software development methodologies particularly Agile.
- Excellent analytical and problemsolving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Prior experience with data migration processes.
- Skills in technical documentation and user training.
- Certification in CRM platforms is a plus.
- Detailoriented with a focus on quality and performance.
technical documentation,c#,sql,html,problem-solving skills,crm software (salesforce, microsoft dynamics),java,restful apis,agile methodologies,database management,data analysis,user interface design,agile methodology,python,javascript,oracle,system integration,css,web services,user training
Employment Type
Full Time
Company Industry
Key Skills
- Junit
- Customer Service
- Freelancing
- Industrial Safety
- ACCA
- Arbitration
