Respond to customer inquiries via phone email or chat.
Coordinate with customers regarding closure of sale and provide after Sales Service as well
o Maintain a record of customer interactions and transactions.
o Collaborate with other departments to enhance customer satisfaction.
o Identify and escalate complex issues to the appropriate teams.
o Follow up with customers to ensure their issues are resolved.
o Gather customer feedback and insights for continuous improvement.
Respond to customer inquiries via phone email or chat.
Coordinate with customers regarding closure of sale and provide after Sales Service as well
o Maintain a record of customer interactions and transactions.
o Collaborate with other departments to enhance customer satisfaction.
o Identify and escalate complex issues to the appropriate teams.
o Follow up with customers to ensure their issues are resolved.
o Gather customer feedback and insights for continuous improvement.
communication,closure,problem-solving,feedback gathering,customer service,collaboration,email,chat,customer satisfaction