drjobs Customer Support Executive

Customer Support Executive

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1 Vacancy
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Job Location drjobs

India

Monthly Salary drjobs

INR INR 216000 - 240000

Vacancy

1 Vacancy

Job Description

Respond to customer inquiries via phone email or chat.
Coordinate with customers regarding closure of sale and provide after Sales Service as well
o Maintain a record of customer interactions and transactions.
o Collaborate with other departments to enhance customer satisfaction.
o Identify and escalate complex issues to the appropriate teams.
o Follow up with customers to ensure their issues are resolved.
o Gather customer feedback and insights for continuous improvement.

Respond to customer inquiries via phone email or chat.
Coordinate with customers regarding closure of sale and provide after Sales Service as well
o Maintain a record of customer interactions and transactions.
o Collaborate with other departments to enhance customer satisfaction.
o Identify and escalate complex issues to the appropriate teams.
o Follow up with customers to ensure their issues are resolved.
o Gather customer feedback and insights for continuous improvement.

communication,closure,problem-solving,feedback gathering,customer service,collaboration,email,chat,customer satisfaction

Employment Type

Full Time

Company Industry

Key Skills

  • Building Construction
  • Hospital management
  • Cardiac Surgery
  • EMC
  • Kitchen

About Company

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