Inbound Call Agent
Inbound Call Agent
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Job Description
Inbound Call AgentHome Made
Join our diverse team of Sales Professionals and be a key part of revolutionising the renting experience for our customers!
In this role you will be the first point of contact with our potential renters and the first part of our sales process. Youll be qualifying warm leads through inbound and outbound calls to understand whatour customers are looking for and ultimately match them to their ideal new home!
Working hours: Rotas are set in advance Monday toFriday9am6pm or 10am7pm. This role also requires a biweekly Saturday with a day in lieu in return.
Office location:London Southwark this is a full time officebased role (close to Southwark Waterloo andBlackfriarsstations)
Salary:Base Salary 23k 30k OTE (uncapped)
Start Date: Please note that all hiring is currently for start dates in 2025.
The Job:
- Speaking to prospective renters over the phone via WhatsApp and email to help them find their new home
- Working through inbound and outbound call lists
- Cross selling on properties that likely fit their needs better but may be in a slightly different location
- Confidently talk through promotions with customers and how these can benefit them
- Be an expert in each development able to talk through key components of properties and the local area
- Work as part of a team to ensure targets are met
- Ensure each prospective renter ultimately gets booked in for a viewing at the time that suits them and feels excited about their property search.
About You:
- You enjoy the world of sales and is always shooting for that next goal
- You are an excellent communicator with the ability to build rapport with a range of customers
- You are resultsdriven looking to surpass targets
- You love to learn and are keen to expand within the role
- Exceptional written and spoken verbal communication skills
Benefits of working with us:
- Annual Leave: 24 days leave your birthday off!
- Modern state of the art offices
- Employee Perks: discounts for stores cinema etc
- Yearly Half Day Charity Day
- Office Social Events (Summer and Winter Parties)
- Our Culture Club run important initiatives and celebrations throughout the yearfor everyone to get involved insuch as:St. Patricks Day Diwali Movember etc.
- Mental Health First Aiders
- On site Gym access showers (towels & shower gel) and indoor bike storage
- Weekly Friday 5pm Happy Hour in the office
- Opportunities to upskill in your career through our Learning and Development Programme
We are an equalopportunity employer
Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.
Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustmentsas a result of disability impairment or health condition please do not hesitate to contact us at.
Employment Type
Full Time
