Associate Jobs in Noblesoft Technologies in California City - USA

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Noblesoft Technologies

Posted on : 21-12-2024

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1 Vacancy

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Job Location

California City - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 21-12-2024

Job Description

(1.) To provide support for on call escalations and doing root cause analysis of given issue

(2.) To independently resolve tickets within agreed SLA of ticket volume and time

(3.) To adhere to quality standards regulatory requirements and company policies

(4.) Work on value adding activities such Knowledge base update & management Training freshers coaching analysts

(5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Noblesoft Technologies

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Associate

Noblesoft Technologies

Job Description

Employment Type

Company Industry

Key Skills

About Company

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