Supervise work at all levels (receptionists kitchen staff maids office employees etc.) and set clear objectives
Plan activities and allocate responsibilities to achieve the most efficient operating model
Manage budgets/expenses analyze and interpret financial information and monitor sales and profits
Develop and implement an intuitive and efficient marketing strategy to promote the hotel s services
Communicate with customers when appropriate (welcome them to the facilities address their complaints find solutions to problems offer information etc.)
Deal with maintenance issues shortages in staff or equipment renovations etc.
Collaborate with external parties such as suppliers travel agencies event/conference planners etc.
Inspect facilities regularly and enforce strict compliance with health and safety standards
Monitor security protocols to protect guests employees and assets.
Provide regular updates on financial performance operational challenges and successes.
Collaborate with hotel owners or corporate management to align strategies and goals.
Requirements
Proven experience as a Hotel Manager or relevant role
Degree in Business Administration Hotel/Hospitality Management or relevant field
Fluency in English; knowledge of other languages is a plus
Understanding of all hotel management best practices and relevant laws and guidelines
Working knowledge of MS Office.
Proven leadership experience in a similar role.
Strong background in business development.
Excellent management skills both with people and business processes.
Excellent customer service skills as well as a business mindset
Demonstrable aptitude in decisionmaking and problemsolving
Reliable with an ability to multitask and work well under pressure
Outstanding leadership skills and great attention to detail
Ability to inspire and motivate a diverse team
Strong knowledge of budgeting forecasting and financial analysis
Ability to respond to market changes and evolving guest needs
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.