Resort Manager
Resort Manager
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Job Description
You will assist the hotel management in achieving its quality and operational excellence objectives.This includes reviewing analysing implementing and improving customer service metrics included but not limited to the brand standard complianceemotional audits guest satisfaction data and online reputation management. This position is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues guest and associate satisfaction and operational effectiveness and efficiencies.
Qualifications :
- Graduate degree in Hotel Management or related field
- Minimum 3years experience in Operational Excellence Management role service industry sector.
- Demonstrable excellent interpersonal communication skills and organisation skills
- Demonstrable accuracy and attention to detail
- Multi cultural exposure
- Receptive to a fastpaced and changing environment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
