We are looking for an innovative and detailoriented Business Process Manager (BPM) to focus on enabling BPM capabilities creating frameworks for regular requirement and change management as well as planning and structuring discovery and Home Comfort (HC) SMART alignment phases for key transformation projects. This role is essential in shaping efficient workflows fostering crossfunctional collaboration and laying the groundwork for successful digitization transformation and rollout execution.
- As a business process manager you establish and promote BPM frameworks as well as methodologies across the organization develop and lead a BPM enablement program including training resources and tools for stakeholders at all levels.
- You create and manage a Center of Excellence (CoE) to support BPM practitioners with best practices as well as guidance and foster a culture of continuous improvement collaboration and accountability in BPM practices.
- Furthermore you design and implement a structured approach for regular requirement as well as change gathering analysis and prioritization across business units. You will collaborate with stakeholders to understand business needs and translate them into clear actionable requirements.
- You develop templates tools and processes to streamline requirement documentation and validation and ensure alignment of requirements with business objectives and project outcomes.
- For conducting discovery (HC SMART alignment) phases in project lifecycles you define and implement best practices. You collaborate with project teams to structure discovery phases including scope definition stakeholder alignment and resource allocation.
- You facilitate workshops and meetings to gather insights identify risks and establish a shared understanding of project goals and document as well as analyze findings from discovery phases to inform decisionmaking and project planning.
- In addition you develop and maintain governance structures to ensure consistency and scalability in BPM initiatives track and report on BPM enablement requirement management and discovery phase metrics to measure success as well as identify opportunities for process optimization and implement improvements based on datadriven insights.
- Act as a bridge between business units IT and project management teams to ensure alignment on BPM initiatives. You partner with leadership to prioritize projects and align discovery efforts with strategic objectives and provide guidance as well as support to crossfunctional teams during the requirement gathering and discovery phases.
Qualifications :
- Education: university degree (preferred master) in the field of Business Administration Industrial Engineering Operations Management or related field
- Experience and Knowledge: several years of experience in in BPM requirement management or project discovery phases; proven experience in enabling BPM practices within a complex organizational environment; proficiency in BPM tools and methodologies (e.g. BPMN Signavio); familiarity with process intelligence platforms (e.g. Celonis Process Mining...) and with tools for requirement management and discovery documentation (e.g. JIRA Confluence); strong analytical and data visualization skills using tools like Power BI or Tableau knowledge of ERP systems and their integration into BPM initiatives
- Personality and Working Practice: exceptional problemsolving and criticalthinking skills strong leadership and communication abilities with a focus on stakeholder engagement and a highly organized and detailoriented working practice with the ability to manage multiple priorities
Remote Work :
No
Employment Type :
Fulltime